Summary

Unable to link an existing Confluence space or create a new space from Project pages with Connection failed error.

Environment

Jira Cloud

Diagnosis

Inspect the page to check the status of the request to connect the space. Check the response to the call made.

Cause

The request to link/create a new space failed with the below response:

The user can not create, edit or delete issues in the given project [403: Forbidden]

Resolution

Ensure the user has the Create, Edit, and Delete issues permission to link the space. 

Refer to Manage project permissions for the procedure to grant permissions.