Using your Scrum backlog
The Backlog of a Scrum board shows the issues for your project(s) grouped into a backlog and sprints. In the Backlog, you can create and update issues, drag and drop issues to rank them, or assign them to sprints, epics, or versions, manage epics, and more. You would typically use the Backlog when building a backlog, planning a new version, and planning a sprint.
Before you begin
- The Backlog is not available for Kanban boards.
- Different functionalities in the Backlog require different permissions. For example, to start a sprint, you need to be a project administrator for all projects that match the board's filter. See Permissions overview for more information.
About the Backlog
An issue will only be visible in the Backlog if:
- the issue is not a sub-task,
- the issue matches the board's saved filter,
- the issue's status maps to one of the board's columns (but not the Done column), and
- there is at least a status being mapped to the right-most column.
e.g. If you have the columns To Do, In Progress, and Done, ensure that you have a status mapped to In Progress at least. If you map all the statuses to the first column (To Do), you will not be able to see any issues in the Backlog.
Accessing the Backlog
Navigate to the Backlog of your desired board.
Screenshot: the Backlog of a Scrum board (with an issue selected)
What can I do in the Backlog?
| Task | Instructions |
|---|---|
| Add issues to the backlog | Click Create in the header to open the 'Create Issue' dialog and create your issue. The issue will be added to the backlog under the currently selected issue, or at the top of the backlog if no issue is selected. Tip: Tick the Create another checkbox in the 'Create Issue' dialog to keep it open, if you are creating multiple issues. |
| Prioritize the backlog | Drag and drop an issue to rank it. You can also right-click the issue to open a menu that allows you to send it to the top or the bottom of the backlog. |
| View an issue's details | Click the desired issue on the board. The issue's details will display in a panel on the right of the board. For information on how to use this issue detail panel, see Searching for issues. If you want to select an issue, rather than open the issue's details, use ctrl-left click or command-left click. |
| Estimate stories | Use the 'J' and 'K' keys to move through issues in the backlog and show the details on the right-hand side of the screen. Use the 'E' key to edit an issue, then update estimates or story points as you go. By default, the Story Points field is only available to issues of type 'Story' or 'Epic'. See Configuring estimation and tracking for details. |
| Identify the workload for specialists | The avatars for users (specialists) who have work assigned to them in a sprint are shown at the top of a sprint. Click ... (next to avatars) to view the sprint workload for assignees. |
| Create sub-tasks | Select the desired issue, press the '.' key, and type 'create sub-task' to open the 'Create Sub-task' dialog. Create the sub-task as desired. Sub-tasks are useful for breaking a story (issue) down into implementable chunks. |
| Flag an issue | Right-click an issue to open a menu and select Add flag. |
| Filter issues | Click the desired Quick Filter (below the board name), e.g. Only My Issues. See Configuring Quick Filters for details. |
| Organize stories into epics | Click EPICS (aligned vertically, left side of the board) to show the 'EPICS' panel. You can create epics, drag and drop issues into epics, and filter by epics via this panel. An epic is essentially a large user story, used for grouping smaller stories. For example, you may have a 'Performance' theme for your release, which you could capture as an epic. |
| Plan versions | Click VERSIONS (aligned vertically, left side of the board) to show the 'VERSIONS' panel. You can create and edit versions, assign issues to versions via drag-and-drop, and filter by versions via this panel. Note, you need to have at least one version in your project for this panel to display. |
| Plan sprints | Click Create Sprint, then drag and drop issues into your new sprint. You can also drag and drop the horizontal divider to add or remove multiple issues. The sprint footer will display the number of issues and total estimated work. When you're happy with the issues for the sprint, click Start Sprint, and the stories will move into the Active sprints. While a sprint is active in the Active sprints, you can still plan subsequent sprints in the Backlog, but you won't be able to start them until the active sprint is completed. (You can, however, drag and drop an issue in the Backlog onto the active sprint.) |
| Delete planned sprints | If you haven't started the sprint yet, you can delete it by clicking  > Delete sprint. You can't delete active or completed sprints. |
Next steps
Need help? If you can't find the answer you need in our documentation, we have other resources available to help you. See Getting help.
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