Audit log events in Jira Service Management

Refer to the tables below for more details about each Jira audit log events. Note that some coverage areas are available in Data Center only.

Each table represents a specific coverage area, and groups all events by coverage level and category. The NO EVENTS AVAILABLE label for logged events means that the selected coverage level doesn't provide logging of any basic or additional events. Select a different coverage level to log events of a particular category.

The events generated by external apps that call Jira REST API that fall into the Apps coverage area are not listed here because they are app-dependent.

Coverage areas:

Global configuration and administration
User management
Permissions
Local configuration and administration
Security
End user activity

On this page:

User management
Permissions
Local configuration and administration
Security
End user activity

Global configuration and administration

Category: User interface

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Announcement banner updated, Default user settings changed
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS LOGGED HERE

Category: Issue types

Coverage level	Events logged
Base	Issue type created
Advanced (additional events on top of Base)	Issue type scheme created, Issue type scheme updated, Issue type scheme deleted, Association of issue type scheme changed, Issue type updated, Issue type deleted, Issue type sub-task created, Issue type sub-task updated, Issue type sub-task deleted, Sub-tasks enabled, Sub-tasks disabled, Association of issue type scheme changed, Sub-tasks issue type disabled, Sub-tasks issue type disabled, Sub-task issue type updated, Sub-task issue type deleted
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Screens

Coverage level	Events logged
Base	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE
Advanced (additional events on top of Base)	Issue type screen scheme created, Issue type screen scheme updated, Issue type screen scheme deleted, Issue type screen scheme removed from screen, Issue type screen scheme associated, Screen scheme created, Screen scheme updated, Screen scheme deleted, Screen scheme copied, Screen associated with screen scheme, Screen updated for screen scheme, Screen removed from screen scheme
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: General configuration

Coverage level

Events logged

Base

Velocity Chart: Max. number of sprints updated, Velocity Chart: Max. number of issues updated

Advanced (additional events on top of Base)

Time tracking enabled, Time tracking disabled

Jira Service Management:

Public signup enabled, Public signup disabled

Full (additional events on top of Base and Advanced)

CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Projects

Coverage level	Events logged
Base	Project category updated, Project role updated, Project role deleted
Advanced (additional events on top of Base)	Project role created, Project role deleted, Project role changed
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: System

Coverage level	Events logged
Base	Upgrade started, Upgrade approved, Upgrade failed, Upgrade canceled, Upgrade finished, Application property modified
Advanced (additional events on top of Base)	Dark feature enabled, Dark feature disabled JMX monitoring enabled, JMX monitoring disabled, Jira service deleted
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Mail settings

Coverage level	Events logged
Base	NO EVENTS LOGGED HERE
Advanced (additional events on top of Base)	Outgoing mail enabled, Outgoing mail disabled, Email queue flushing requested
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Fields

Coverage level	Events logged
Base	Field configuration scheme created, Field configuration scheme updated, Field configuration scheme deleted, Field configuration scheme copied, Custom field created, Custom field deleted, Custom field updated, Field configuration scheme added to project, Field configuration scheme removed from project, Field added, Field moved, Field deleted, Tab added, Tab moved, Tab removed, Tab renamed
Advanced (additional events on top of Base)	Custom field context added, Custom field context modified, Custom field context deleted, Default resolution updated, Resolution deleted, Resolution updated, New resolution created, Status updated (8.11.0 +), Status order changed (8.11.0 +), Status deleted (8.11.0 +), Status created (8.11.0 +), Priority created (8.12.0 +), Priority updated (8.12.0 +), Priority deleted (8.12.0 +)
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Indexing

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Full re-index started, Full re-index completed, Background re-index started, Background re-index completed, Background re-index canceled
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Priorities

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Priority scheme created, Priority scheme updated, Priority scheme deleted, Priority scheme unassigned from project,Priority scheme assigned to project
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Field config scheme

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Priority scheme association changed
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Permissions

Coverage level	Events logged
Base	Permission scheme created, Permission scheme copied, Permission scheme deleted, Permission scheme updated, Permission added, Permission deleted, Global permission added, Global permission deleted
Advanced (additional events on top of Base)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Workflows

Coverage level	Events logged
Base	Workflow scheme created, Workflow scheme copied, Workflow scheme deleted, Workflow scheme updated,, Workflow scheme added to project, Workflow scheme removed from project, Workflow created, Workflow copied, Workflow deleted, Workflow updated, Workflow draft published, Workflow renamed
Advanced (additional events on top of Base)	JIRA SERVICE MANAGEMENT: Show transition in customer portal setting changed
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Workflow steps

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	JIRA SERVICE MANAGEMENT: Workflow step approval configuration added, Workflow step approval configuration updated
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Notifications

Coverage level	Events logged
Base	Notification scheme created, Notification scheme deleted, Notification scheme copied, Notification scheme updated, Notification added, Notification deleted, Notification scheme added to project, Notification scheme removed to project,
Advanced (additional events on top of Base)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Issues

Coverage level	Events logged
Base	Issue security scheme added to project, Issue security scheme removed from project
Advanced (additional events on top of Base)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Global administration

Coverage level	Events logged
Base	Product license changed, Evaluation license requested
Advanced (additional events on top of Base)	JIRA SERVICE MANAGEMENT: Bulk mail filter configuration changed, Auto reply mail filter configuration changed, Mail filter allowlist entry created, Mail filter allowlist entry updated, Mail filter allowlist entry deleted, Mail filter blocklist entry created, Mail filter blocklist entry updated, Mail filter blocklist entry deleted
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Issue operations

Coverage level	Events logged
Base	Issue link created, Issue link removed
Advanced (additional events on top of Base)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: DVCS

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	DVCS organization added, DVCS organization removed, OAuth credentials changed for organization Repository disabled, Repository enabled, Smart commits enabled for repository, Smart commits disabled for repository Auto-sync of new repositories enabled for organization, Auto-sync of new repositories disabled for organization, List of repositories refreshed for organization, Repository marked as deleted, Scheduled sync or organizations performed
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Webhooks

Coverage level	Events logged
Base	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE
Advanced (additional events on top of Base)	Webhook added, Webhook updated, Webhook deleted
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Jira Service Management

JIRA SERVICE MANAGEMENT

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Login-free portal settings changed, Public signup enabled/disabled, Requirement for email verification for signup changed, Help center permissions changed, Help center updated
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

User management

Category: Users and groups

JIRA SERVICE MANAGEMENT

Coverage level	Events logged
Base	User created, User deleted, User updated, User renamed, User credentials updated, User anonymization started, User anonymized, Group created, Group deleted, Group added to group, User added to group, Group removed from group, User removed from group, Application role group deleted, Application role configuration cleared, Application role set
Advanced (additional events on top of Base)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Permissions

JIRA SERVICE MANAGEMENT

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	User(s) or Group(s) added as Default Members for Project Role, User(s) or Group(s) removed from Default Members for Project Role, Assets Administrator role membership changed, Object schema role membership changed, Object type role membership changed
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Object schemas

JIRA SERVICE MANAGEMENT

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Object schema exported, Object schema created, Object schema updated, Object schema deleted
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Objects

JIRA SERVICE MANAGEMENT

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Search for objects filter exported, Search for objects filter shared, Object exported, Object label printed
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Reports

JIRA SERVICE MANAGEMENT

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Assets report shared, Assets report printed
Full (additional events on top of Base and Advanced)	Assets report viewed

Permissions

The Permissions coverage area only has one category.

Coverage level	Events logged
Base	Permission scheme created, Permission scheme added to project, Permission scheme removed from project
Advanced (additional events on top of Base)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Local configuration and administration

Category: Projects

Coverage level	Events logged
Base	Project created, Project deleted, Project updated, Project category assigned to project, Project avatar updated, Project archived, Project restored, Sprint deleted, Board created, Board deleted, Component created, Component deleted, Component updated, Component merged, Component archived, Component restored, Version archived, Version restored, Version created, Version deleted, Version updated, Version merged, Version released, Version unreleased
Advanced (additional events on top of Base)	Default assignee type updated, Project lead updated
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Indexing

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Project reindex started, Project reindex finished
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: SLAs

JIRA SERVICE MANAGEMENT

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	SLA calendar created, SLA calendar deleted, SLA calendar updated, SLA goal created, SLA goal deleted, SLA goal updated, SLA name updated, SLA conditions created, SLA conditions updated
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS LOGGED HERE

Category: Reports

JIRA SERVICE MANAGEMENT

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Service project report created, Service project report deleted, Service project report updated
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS LOGGED HERE

Category: Agents

JIRA SERVICE MANAGEMENT

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Agent invited to the project, Agent removed from the project
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS LOGGED HERE

Category: Email channels

JIRA SERVICE MANAGEMENT

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Email channel enabled, Email channel disabled, Email channel updated (password changes)
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS LOGGED HERE

Category: Request types

JIRA SERVICE MANAGEMENT

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Request type created, Request type deleted, Request type updated
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS LOGGED HERE

Category: Organizations

JIRA SERVICE MANAGEMENT

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Organization created, Organization deleted, Organization updated, Organization membership changed, Organization associated with project, Organization disassociated from project
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS LOGGED HERE

Category: Notification templates

JIRA SERVICE MANAGEMENT

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	JSM notification rule template updated, JSM project notification template updated
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS LOGGED HERE

Category: Customer portal

JIRA SERVICE MANAGEMENT

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Customer portal permissions updated, Customer portal updated
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS LOGGED HERE

Category: Knowledge base

JIRA SERVICE MANAGEMENT

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Knowledge base linked, Knowledge base unlinked, Knowledge base access changed
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS LOGGED HERE

Category: Object schemas

JIRA SERVICE MANAGEMENT

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Object Schema User permissions for Jira Service Management customers updated, Object schema reference permissions changed
Full (additional events on top of Base and Advanced)	Label template created, Label template updated, Label template deleted

Category: Object types

JIRA SERVICE MANAGEMENT

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	CURRENTLY NO ADDITIONAL EVENTS LOGGED HERE
Full (additional events on top of Base and Advanced)	Object type created, Object type updated, Object type deleted, Attribute created, Parent attributes added, Attribute deleted, Attribute updated

Security

Category: Auditing

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Audit log configuration updated, Audit log exported, Audit log search performed
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS LOGGED HERE

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Secure admin (websudo) login failed (8.12.0+)
Full (additional events on top of Base and Advanced)	User login successful, User logout, User login failed

Category: Security

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Secure admin access revoked, Secure admin access granted, OAuth 2.0 integration succeeded (8.12.0+), OAuth 2.0 integration failed (8.12.0+)
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS LOGGED HERE

End user activity

Category: Filters

Coverage level	Events logged
Base	Filter created, Filter updated, Filter deleted
Advanced (additional events on top of Base)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Dashboards

Coverage level	Events logged
Base	Dashboard created, Dashboard updated, Dashboard deleted
Advanced (additional events on top of Base)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Issues

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Issue deleted, Issue archived, Issue restored, Issue attachment deleted, Comment of another user deleted, Sub-task deleted, Archived issues exported (8.12.0+), Issues exported (8.12.0+)
Full (additional events on top of Base and Advanced)	Issue created, Issue comment added, Issue link created, Issue link deleted, Issue comment pinned, Issue comment unpinned

Category: Projects

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Own comment deleted
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Search

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE
Full (additional events on top of Base and Advanced)

Category: Data pipeline

Coverage level	Events logged
Base	Full data export cancelled, Full data export triggered, Unauthorized full data export triggered, Full data export failed
Advanced (additional events on top of Base)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE
Full (additional events on top of Base and Advanced)	CURRENTLY NO ADDITIONAL EVENTS AVAILABLE

Category: Objects

JIRA SERVICE MANAGEMENT

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	CURRENTLY NO ADDITIONAL EVENTS LOGGED HERE
Full (additional events on top of Base and Advanced)	Object created, Object deleted

Category: Reports

JIRA SERVICE MANAGEMENT

Coverage level	Events logged
Base	NO EVENTS AVAILABLE
Advanced (additional events on top of Base)	Service project report exported
Full (additional events on top of Base and Advanced)	Service project report viewed by user

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Audit log events in Jira Service Management

Security audits in Jira Service Management

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Global configuration and administration

Category: User interface

Category: Issue types

Category: Screens

Category: General configuration

Category: Projects

Category: System

Category: Mail settings

Category: Fields

Category: Indexing

Category: Priorities

Category: Field config scheme

Category: Permissions

Category: Workflows

Category: Workflow steps

Category: Notifications

Category: Issues

Category: Global administration

Category: Issue operations

Category: DVCS

Category: Webhooks

Category: Jira Service Management

User management

Category: Users and groups

Category: Permissions

Category: Object schemas

Category: Objects

Category: Reports

Permissions

Local configuration and administration

Category: Projects

Category: Indexing

Category: SLAs

Category: Reports

Category: Agents

Category: Email channels

Category: Request types

Category: Organizations

Category: Notification templates

Category: Customer portal

Category: Knowledge base

Category: Object schemas

Category: Object types

Security

Category: Auditing

Category: Login

Category: Security

End user activity

Category: Filters

Category: Dashboards

Category: Issues

Category: Projects

Category: Search

Category: Data pipeline

Category: Objects

Category: Reports

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