JIRA Service Desk Documentation Getting started with JIRA Service Desk Setting up JIRA Service Desk users Setting up service desks for your projects Reports SLAs Providing self-help resources for your customers with a knowledge base JIRA Service Desk 2.0 Release Notes Best practices Reference Glossary On this page In this section Administrator Agent - JIRA Service Desk Collaborator Customer Customer Portal Issue - JIRA Service Desk Issue type Knowledge base Queue - JIRA Service Desk Report Request Request form Service-level agreement (SLA) SLA tracker Related content XML Backups and Space Export/Import TroubleshootingPerformance TuningConfluence Cluster IssuesMonitor application performanceHow to Increase Synchrony Heap AllocationHow to Enable Garbage Collection (GC) Logging for Synchrony processAudit Log Events in ConfluenceHow to disable plugins in Confluence in 6.1+ using Java system propertiesIssues resolved in 9.3.1Issues resolved in 9.3.2 Still need help? The Atlassian Community is here for you. Ask the community AdministratorAgent - JIRA Service DeskCollaboratorCustomerCustomer PortalIssue - JIRA Service DeskIssue typeKnowledge baseQueue - JIRA Service DeskReportRequestRequest formService-level agreement (SLA)SLA tracker Last modified on Nov 4, 2014 Was this helpful? Yes No It wasn't accurate It wasn't clear It wasn't relevant Provide feedback about this article In this section Administrator Agent - JIRA Service Desk Collaborator Customer Customer Portal Issue - JIRA Service Desk Issue type Knowledge base Queue - JIRA Service Desk Report Request Request form Service-level agreement (SLA) SLA tracker Related content XML Backups and Space Export/Import TroubleshootingPerformance TuningConfluence Cluster IssuesMonitor application performanceHow to Increase Synchrony Heap AllocationHow to Enable Garbage Collection (GC) Logging for Synchrony processAudit Log Events in ConfluenceHow to disable plugins in Confluence in 6.1+ using Java system propertiesIssues resolved in 9.3.1Issues resolved in 9.3.2 Powered by Confluence and Scroll Viewport.
