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JIRA Service Desk Documentation

   

Put the power of Jira in the hands of your service desk team.
Check out the latest Jira Service Desk Server release notes here. 

Getting started

Installing Jira Service Desk

Getting started guides

Setting up service desk users



Administering a service desk

Setting up service desk reports

Setting up request types

Receiving requests by email



Serving your customers

Configuring the customer portal 

Setting up service level agreements 



Integrations

Serving customers with a knowledge base 

Using Jira applications with Hipchat

Sending events to third-party applications



Working on a service desk

Using service desk queues

Working with issues

Searching for issues



Latest service desk news

Jira Service Desk Server release notes