Workbox Notifications

The Confluence workbox 

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 displays all notifications collected from Confluence page watches, shares, mentions, and tasks. From your workbox you can reply to comments, like a comment or page, watch a page, or open the relevant page or blog post.

If your Confluence site is linked to a Jira application such as Jira Software or Jira Service Management, you'll also see notifications from your Jira application in the workbox. 

Looking to manage your notification email messages instead? See Email Notifications.

Manage your notifications

  1. Choose the workbox icon
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     in the header.
    • A number will appear the workbox icon, to indicate the number of unread notifications waiting for your attention.
    • You can use the keyboard shortcut: Type g then n. (When in the Confluence editor, click outside the editor before pressing the keyboard shortcut keys.)
  2. Choose a notification from the list, to see the notification details. You can then:
    • Open the related page, blog post, or comment.
    • Like or Unlike the page, blog post, or comment.
    • Watch or Stop Watching to receive notifications, or stop receiving notifications, about a page or blog post.
    • Reply a comment, without leaving the workbox.

Screenshot: Your Confluence notifications in the workbox


Which notifications are included?

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Keyboard shortcuts

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Manage notifications with Confluence mobile

You can also view and respond to notifications on your phone or other mobile device. See Confluence Mobile for more about mobile platforms.

Notes

  • Read notifications are automatically deleted after 2 weeks.
  • Unread notifications are automatically deleted after 4 weeks.
  • You cannot delete your notifications yourself.
  • If a new notification arrives while you have workbox open, the count appears on the workbox icon but the notification is not added to the workbox. You need to close workbox and re-open it to see the new notification.
  • The ability to receive notifications from Jira or another Confluence site is available in  Confluence 4.3.3 and later.  To receive Jira notifications, you need Jira 5.2 or later.

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Last modified on Oct 6, 2021

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