Supported products and types of links

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This feature is now live in admin.atlassian.com

We've officially released an improved version of product links, which makes these docs obsolete. You can view it in admin.atlassian.com by going to Settings > Product links. The history and status of your previous link updates will still be there.

View updated documentation

This page explains what products and types of links you can update.

You can update links between Jira applications and Confluence.

You can update links to destination products that were migrated using one of the Cloud Migration Assistants (Jira or Confluence) or the Jira site import (Jira). You need to use a different API endpoint depending on the migration type.

This feature doesn't update links after a cloud-to-cloud migration or any links that were originally pointing to a cloud product. We can only update links that were created as links to a Server or Data Center product, which was later migrated to cloud.

In this EAP, you can only update links between products within one organization. Multiple sites within an organization are supported.

With the exception of Confluence Macros, we consider the unsupported link types to have low priority and occurrence. We’re still adding more support, but some of these links might never be supported as they’re rarely used.

Supported links

  • Remote links to Jira issues

  • Remote links to Confluence pages

  • Links to Jira issues in the content added by users (description, comments)

  • Jira source site URLs in the content added by users:
    • source-site/browse
    • source-site/secure/
    • source-site/projects/
    • source-site/issues/
  • Links to Confluence pages in the content added by users, including TinyURLs and blog posts:

    • Viewpage format: <BaseURL>/pages/viewpage.action?pageId=<page_id>

    • Editpage format: <BaseURL>/pages/editpage.action?pageId=<page_id>

    • Page title format: <BaseURL>/wiki/spaces/<space_key>/pages/<page_id>/<page_title>

    • Display format: <BaseURL>/confluence/display/<spaceKey>/<pageName>

    • Tiny URLs: <Base URL>/x/ESYPIg

  • Links to Confluence that use the following URL (usually, this includes links to the space’s main page): <Base URL>/display/*

  • Links to customer portals in Jira Service Management

Unsupported links

  • Links in Jira custom fields (related issue)

  • Links in archived projects

  • Links to Jira attachments (related issue)

  • Links to Confluence in the Jira Sprint Report

  • Local links that become remote links after splitting an instance in cloud (related issue)

Supported links

  • Links to Confluence pages in Confluence body:

    • Viewpage format: <BaseURL>/pages/viewpage.action?pageId=<page_id>

    • Editpage format: <BaseURL>/pages/editpage.action?pageId=<page_id>

    • Page title format: <BaseURL>/wiki/spaces/<space_key>/pages/<page_id>/<page_title>

    • Display format: <BaseURL>/confluence/display/<spaceKey>/<pageName>

    • Tiny URLs: <Base URL>/x/ESYPIg

  • Links to Confluence attachments

  • Links to Confluence comments

  • Outgoing links in Page information

  • Remote links to Jira (not Jira Macros)

Unsupported links

  • Macros:

    • Some macros will be updated automatically during migration.

    • Jira Macros need to be updated separately by using Jira Macro Repair, which is available to Confluence admins.


Update product links

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Last modified on Dec 6, 2023

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