Stuck at adding Project Link when integrating Fisheye with JIRA

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Getting the UI message below when integrating Fisheye with JIRA at the point where is necessary creating the Project Link:

Also inside log files it's possible to verify the following entries:

WARN  [btpool0-21 ] TrustedApplicationFilterAuthenticator-authenticate - Failed to login trusted application: jira:10106008 due to: Request not allowed from IP address:
ERROR [btpool0-21 ] com.atlassian.fisheye.trustedapplications.FisheyeAuthenticationListener FisheyeAuthenticationListener-authenticationError - Error handling trusted applications authentication attempt:BAD_REMOTE_IP;	Request not allowed from IP address: {0};	[""]


The possible caused for this issue are described on the Trusted Applications authentication Troubleshooting Guide page.


The BAD_REMOTE_IP; Request not allowed from IP Address page contains the resolution steps to resolve this issue.

Last modified on Jul 31, 2018

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