TypeError: this.ui.items.auiSelect2 is not a function

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Symptom

In the Administration view when accessing Global Permissions, the page is empty:

When accessing the Defaults page under Repository Settings, you receive a javascript popup error:

Error calling server:com.google.gwt.core.client.JavaScriptException: (TypeError) : this.ui.items.auiSelect2 is not a function 

In addition to the above, you could experience other weird behavior that will produce the javascript error in a popup window or in the java console output for your web browser.

Cause

The cause of this javascript error is due to two system add-ons being disabled despite being enabled by default:

  • JIRA Integration :: Plugin
  • Inline Issue Creation Plugin for Crucible

Resolution

  1. Navigate to Administration > Manage Add-ons > select All add-ons
  2. Find and enable both add-ons
  3. Test functionality

If this resolution doesn't solve your problem, please login into https://getsupport.atlassian.com and open a new issue so one of our Support Engineers can take a look.

Last modified on Nov 14, 2017

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