Unable to create link to JIRA issue from Crucible Review (no error messages)

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Symptoms

Even after ensuring the Application Link between JIRA and Fisheye is properly configured it is not possible to create a link to a JIRA issue from a Crucible review.

The issue key is typed and the button Link is clicked, but nothing happens and the log does not show any errors.

Cause

JIRA is not configured to accept remote API calls.

Resolution

  • In JIRA, enable remote API access by going to Administration >> General Configuration >> Accept remote API calls and turning this setting to ON.
Last modified on Jul 31, 2018

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