Summary

Issuing a PATCH request to the API endpoint https://<site-url>/rest/align/api/2/Users/<user-id> with the body below:

[
    {
        "op": "replace",
        "path": "/status",
        "value": "Inactive"
    }
]

to change the status of a user to Inactivate (i.e. deactivated), results in the status not being changed, although no error was thrown.

Environment

Jira Align

Solution

In order to successfully change the status of a user issuing a PATCH request on the endpoint: 
https://<site-url>/rest/align/api/2/Users/<user-id>, you need to use the following bodies.

To Activate :

[
    {
        "op": "replace",
        "path": "/isLocked",
        "value": 0
    }
]

To deactivate :

[
    {
        "op": "replace",
        "path": "/isLocked",
        "value": -1
    }
]

For complete documentation, please view the details available in your environment at https://<site-url>/rest/align/api/docs/index.html