How to Change the Sender's Name of the Jira Notifications

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To guide JIRA users who would like to have a more generic sender name for their JIRA notifications.


Log in to Jira as a Jira admin (Jira project admin permissions are not sufficient).

  1. Choose the Jira icon ( or ) > Jira settings > System
  2. General Configuration > Edit Settings
  3. Under Settings > Email from:
  4. Change the value according to your preference e.g. A variable from the table below or a text (YourCompanyName)

    Variable Description
    ${fullname} The user's full name.
    ${email} The user's email address.
    ${email.hostname} The domain/hostname component of the user's email address.
  5. Update

Last modified on Mar 6, 2019

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