How to Change the Sender's Name of the Jira Notifications

Purpose

To guide JIRA users who would like to have a more generic sender name for their JIRA notifications.

Solution

Log in to Jira as a Jira admin (Jira project admin permissions are not sufficient).

  1. Choose the Jira icon ( or ) > Jira settings > System
  2. General Configuration > Edit Settings
  3. Under Settings > Email from:
  4. Change the value to either ${fullname}, text, or a combination of the two. The variables ${email} and ${email.hostname} are no longer supported.

    ValueDescriptionExample
    ${fullname}The user's full name.From: John Doe <jira@company.com>
    TextText only

    From: Jira <jira@company.com>

    ${fullname} text

    The user's full name, plus text.

    From: John Doe (Jira) <jira@company.com>

  5. Update


Last modified on Feb 6, 2024

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