How to disable Create Issue popup in Jira Server or Data Center
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Please note that this is not supported by Atlassian. You should also make sure to make backups before applying the below SQL queries against your database.
Disable via the Plugin Module using SQL
Always back up your data before performing any modification to the database. If possible, try your modifications on a test server.
- Shutdown Jira
Add the following SQL queries into your database to disable the plugin module:
insert into propertyentry values (99999,'jira.properties',1,'jira.plugin.state-.com.atlassian.jira.jira-quick-edit-plugin:quick-create-issue',5); insert into propertystring values (99999,'false');- Restart JIRA
One side effect identified is that the create issue keyboard shortcut does not work when the pop-up is disabled
This method will produce errors in your logs stating at the quick create plugin is not enabled
Disable via Javascript
This method is a work in progress, as it currently only disables the functionality when clicking on Create Issue via the top right of your browser
Go to Administration > System > Announcement Banner
Paste the following in the Announcement box:
<script type="text/javascript">
AJS.$("#create_link").removeClass("create-issue");
</script>