How to grant users permission to Close Issues in Jira

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At times you might want to allow users to close their own issues, however granting the Close Issues still doesn't make them able to see the close button.


The reason is that other permissions are also necessary for closing an issue, since it involves setting a resolution and transitioning the issue to a "Closed" status.


This does not apply to Service Management customers. See JSD-40 - Getting issue details... STATUS for more information on that.

Grant the user (or group of users) the Resolve Issues and Transition Issues project permissions.

Last modified on Nov 23, 2020

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