How to use transition names as an automation trigger
Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.
Summary
Currently, it's not possible to configure 'per transition' automation triggers in cases of multiple transitions with identical 'from' and 'to' statuses. The 'Issue transitioned' trigger only allows 'From status' and 'To status' selection.
- Related Feature Request: Ability to configure “Issue transitioned” per transition of workflow at Automation
Solution
You can follow the approach mentioned below to trigger the automation rule for a specific transition among multiple transitions between the same source and destination status.
- Step 1: Add post function in the workflow
- For each transition between the same source and destination, add a post function to update the transition name in a custom field using the '
- Step 2: Structure the automation rule as suggested below:
- Trigger: Field Value Changed
- For: Transition Issue
- New condition: If/Else condition
- Select Issue Field condition and compare the static values which were added using post functions
- Select the next action accordingly
- Trigger: Field Value Changed
References:
If you encounter issues or require further clarification on the topic, please consider reaching out to Atlassian Support for further assistance.