JIRA Portfolio displays blank page

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Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.


JIRA Portfolio displays a blank page when trying to access a plan.

The following appears in the web inspector:

Uncaught QuotaExceededError: Failed to execute 'setItem' on 'Storage': Setting the value of 'radiantminds.roadmap.plan-3.reports-releases.activeView' exceeded the quota.


This only happens in the Chrome browser.

When Chrome local storage quote is exceeded, a JS error will show up in the browser's web inspector, and nothing will show up in the screen.


You can use another browser if unable to resolve.


  1. Go to chrome://settings/cookies
  2. Navigate to "See all cookies and site data"
  3. Search for the plan URL
  4. Find "local storage", click remove

Last modified on Oct 16, 2020

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