In this section

• 'This status is managed internally by JIRA Software' description shows for some issue statuses
• "Import Issues from CSV" option is missing from Issues menu
• "Invite Users" Email Customization
• "Mark as Done" Option is Missing in the Epic Menu in board's backlog page
• "No Activity was found" shown in every Issue in the activity tab
• "You don't have access to view all related commits. Please contact your administrator." message while trying to view commit
• Activity stream gadgets for JIRA are not displaying on IE11
• Adding Sprint to an issue throws SQL Exception on Edit Issue screen
• Add Watchers and Vote buttons are greyed out in Team Managed Project issues
• A duplicate Epic Status Field breaks the "Epic Panel" and the "Mark as done" functionalities
• Advanced Roadmap program does not show scheduled dates for completed issues
• Advanced Roadmaps plans display blank with Cannot read property categoryId of undefined error in the console in Jira
• After a Jira upgrade, getting the error "Uncaught TypeError: n.apply is not a function" when opening any Jira board
• Application links health check fails with error message 'The health check was unable to complete within the timeout of 20000ms'
• Application Links page shows error "Something went wrong" after a link was updated with an incorrect Application URL
• Applinks fail when copying Jira and Confluence to other environments
• Apps and user license
• Attempting to make fields optional in field configurations results in a blank page instead
• Automation not working when there are 2 rules( Global and Project specific)
• Board displays a permission error when accessed in Jira Software
• Boards fail to load with the error: "NoSuchMethodError" after upgrade to Jira v9.0 and above
• Broken icons after Cloud to Server migration
• Bulk change shortcut URL
• Burndown reports showing different story points than other reports
• Bypass SAML authentication for Jira Data Center
• Can't complete the sprint
• Can't invite user to site from agility project people page in Jira Cloud
• Can't search on custom field
• Cannot edit Issue Collector with Secure Admin for Jira app version 2.1.0
• Cannot Find Users in Assignee or Reporter Fields
• Cannot see watchers option on Slack notifications
• Change the "From" header of emails sent from ScriptRunner For Jira
• Change user avatars as a Jira System Administrator
• Changing the due date of an issue in an Agile board or loading a Kanban report throws Uncaught TypeError error in Jira server
• Closed epics still show up in linked values in Jira
• Cluster Locks health check fails on syncRepositoryList in Jira
• Columns are greyed out in the board - Team managed project
• Configuring Auto-Assign
• Configuring JIRA DVCS Connector Plugin at a project level
• Configuring Jira notification when a pull request from Github is not able to transition a Jira issue
• Confirmation about Vulnerability Note VU#576313 of Apache Commons Collections Java library in Jira and Confluence
• Correcting moment.locale() language parameter on Relative Time Converter Plugin
• Create How To for Service Management
• Creating an issue in Jira throws the error "Temporary attachment not found. Session may have timed out before submitting the form."
• Creating issues inline under a Sprint in a board places the newly created issue under the backlog rather than the sprint
• CSV import error: Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state
• Custom Field Column not Visible in Issue Navigator
• Custom Field Not Appearing in Issue Navigator Search Criteria
• Dashboard Activity Stream can't load from Firefox when enable X-Frame Options
• Delays for commits to display in Development Panel in Jira server
• Delete user from database in Jira server
• Dependencies are not updated in Advanced Roadmaps for Jira Plan
• Determining Sprint Status from the Database
• Development field is not returning any issues in JQL
• Development Integration plugin gets stuck fetching updated issues from Bitbucket Server
• Development Panel missing when viewing an issue in Jira server
• Development panel shows incorrect Bamboo build or deployment summary
• Different ordering of issues in the Filter Results gadget
• Directory synchronization fails with Cannot insert duplicate key row in object 'dbo.cwd_membership' with unique index 'uk_mem_parent_child_type' error
• Done or Resolved issues appear in a scrum board backlog in Jira server
• Done or resolved issues are still shown as incomplete when closing sprints
• Duplicate fields are displayed when changing tabs within a Jira issue
• DVCS connector causes long running database queries on AO_E8B6CC_REPO_TO_CHANGESET and makes the instance non-responsive
• DVCS connector sync fails with error Bad value for type int : 2,147,525,356
• DVCS Smart Commits are not working due to User not found by email
• Email Handler for Gmail does not process all Email Requests
• Email this issue plugin: relation "public.AO_544E44_SMTP_CONNECTION" does not exist or Foreign key 'fk_ao_544e33_context_smtp_connection_id' references invalid table 'dbo.AO_544E33_SMTP_CONNECTION'
• Empty Backlog Even Though Issue Exist
• Epic Name field is required on Create Issue Screen for other Issue Types
• Epic Name vs Epic Link
• Epics are not showing on my Kanban board
• Epics Do Not Show Up in Epic Panel due to Wrong Epic Issue Type
• Error importing backup due to unique constraint or cannot INSERT INTO NULL error.
• Error importing projects due to Gantt's issue link type style error
• Error reading issue data while loading Jira board
• Error When Viewing or Exporting a Filter
• Exception: Error: undefined missing jira/editor/registry when accessing when any agile board
• Exchange connection with new OAuth 2.0 feature: "AuthenticationFailedException: AUTHENTICATE failed"
• Failing to download or update any plugins from UPM due to missing certificates
• Find who updated an issue recently in a project
• Getting the "Exception: Uncaught TypeError" when trying to create Jira issues from an Agile board
• Githib might restrict number of OAuth access tokens for a Jira DVCS connector set up with one account
• High database CPU load while DVCS task is running in Jira
• How are users and passwords stored in the Jira Internal Directory
• How can we find out if a user has added comments on issues
• How does Insight Discovery generate Instance ID?
• How do I know what retention period is good for my audit log?
• How do use smart rules diff for Target start and Target end date field
• How Jira suggests sprint names
• How to Access Issue Collector Form without Embedding it in a Page
• How to add a scrollbar for Issues dropdown and Subtask option menus
• How to anonymize users from LDAP
• How to capture Java Heap dumps before Full GC in Jira
• How to Change the Assign/Comment Dialog Box Width in JIRA
• How to change the username accounts of the Jira Internal Directory using Python script
• How to check list of users who created the Plan
• How to check whether a User Directory was enabled/disabled in the logs
• How to check who Installed/Enabled/Disabled/Uninstalled plugin in Jira
• How to configure a board (Kanban/Agile) to hide sub tasks
• How to convert issue links into Parent/Child links
• How to convert the Jira WADL documented to OpenAPI/Swagger definition
• How to customize/change the name of the statuses or hide them in our Jira Project.
• How to define Xmx based on GC logs
• How to differentiate the calls from same Jira user with different PAT tokens in application logs
• How to disable a horizontal scroll bar in Kanban boards
• How to disable Board button for JIRA Software Application
• How to download attachments using REST API and SSO
• How to dynamically parse Jira performance log used for gathering jmx statistics
• How to edit the Dates Associated with a closed Sprint
• How to extend the width of Autocomplete Dropdown list in Issue Navigator for Advanced Option
• How to find out sprint value for sub-tasks in Jira
• How to find project creation date
• How to find workflows associated with a status from the database in Jira
• How to fix cards on Agile board that are stretched out over every column
• How to get project id from the Jira User Interface
• How to identify inactive projects: Finding projects with no recent issues created or updated
• How to import issues with hierarchy from a CSV into Jira Software
• How to improve performance for Advanced Roadmaps
• How to list all Boards with a certain status in Jira
• How to merge two users' content ownership and permissions in Jira
• How to order swimlanes by Epic on a Kanban or SCRUM board
• How to Prevent Users From Exporting Large Number of Issues to Excel Which Causes Slowdowns (while still allowing admins to bypass the limit)
• How to remove Sprints from boards
• How to remove Visibility restrictions on a board
• How to reorder statuses on board columns in Jira
• How to search for Epics with an empty Name or which Name is not matching the Issue Summary
• How to suspend Lexorank rebalance in JIRA Software Data Center
• How to test the Jira OAuth2 provider functionality
• How to update auto refresh interval in gadgets globally
• How to update the dates of a closed Sprint in Jira
• How to use REST API to add issue links in JIRA issues
• How to use REST API to add remote links in JIRA issues
• How to verify that a CA certificate matches a private key
• How to view a SAML responses from a HAR file
• How to view SAML responses in your browser for troubleshooting
• How to view stories in a closed sprint
• HTTP Status 405 Method Not Allowed - Jira
• Icons Missing in Internet Explorer 9/10/11
• Improving the DVCS sync performance by migrating old webhooks to the new format
• Incoming mail fails with "javax.mail.AuthenticationFailedException: EOF on socket" while connecting to Microsoft Exchange using POP3
• Inconsistency between number of Completed Issues in the Epic Report and Issue Navigator
• Inconsistency in group membership and user status on one or multiple nodes in Jira Data Center
• Inconsistent 'working days' in Backlog and Active Sprint
• Incorrect label in Administration Panel after upgrade to JIRA 7
• IndexingFailureException thrown during reindex of Jira server
• Insight Discovery license fails with "Cannot decrytp text" on Windows
• Integrate Jira With A Test Case Manager
• Invalid add-on notification: "The add-on license for JIRA Agile needs an upgrade."
• Issue's Rank value is not changed when moved to an Empty Sprint/Backlog
• Issue Collector Fails to Load
• Issue ranking lost after upgrading JIRA with JIRA Agile 6.3.x to JIRA Software 7.x
• Issues are not appearing in Board for specific users
• Issues are not appearing in Boards, including Agile reports
• Issues are not showing under child issues panel
• Issues excluded from the board after dragging to new sprint
• Issue with attachment will not load after creation
• JIRA Agile error - Uncaught TypeError: Cannot read property 'getEffectiveIssueId' of undefined
• JIRA Agile fails to be enabled during restart
• JIRA Agile is currently unavailable. This might be because an upgrade task has failed to run or has not not yet completed
• Jira Agile reports not showing correct data
• Jira and LDAP channel binding & LDAP signing requirement for Windows
• JIRA API with CURL throws error {"errorMessages":["The value 'XXX' does not exist for the field 'project'."],"errors":{}}
• Jira Boards are showing as blank/empty pages
• Jira Cloud for Spreadsheets Accept button is disabled
• Jira config properties flag jira.upgrade.force.manual.schedule can stall upgrade or result in incomplete upgrade
• Jira Custom Fields search page throws Internal Server Error with large search string
• Jira development panel only shows maximum 50 commits from Bitbucket
• JIRA doesn't display any transitions for issues in the issue view page
• Jira does not start after upgrading from Jira 7.x to 8.x due to a database SSL configuration issue
• JIRA failed to startup with a database error after upgrade to 8.20
• Jira fails to start if any newlines present in CATALINA_OPTS and/or JAVA_OPTS
• Jira Footer showing different version after upgraded the JIRA SOFTWARE version
• Jira license fails to update, stalls with message 'Updating license key'
• Jira Manage Apps page fails to render and is blank after upgrade
• Jira on Docker startup failure with lock error
• Jira Re-index fails with the message "The query processor could not start the necessary thread resources for parallel query execution"
• Jira SAML error Attribute could not be found
• Jira server throws 500 page with column already exists error
• Jira server throws Internal Server Error when accessing boards
• Jira server throws non-orderable field errors for field layouts after upgrade
• Jira server throws timeout errors on install or upgrade
• Jira server unable to connect to external applications running older Java versions using SSL
• Jira Software: How to identify the ID of a sprint
• Jira Software Agile board throws Error No value present when viewing issue details
• Jira Software Kanban board does not show all issues
• JIRA throws "Exception: Uncaught Error" when accessing boards
• JIRA throws "JIRA is having difficulty contacting <application name>. If this condition persists, please contact your JIRA administrators." in the Development Panel
• Jira throws Nullpointer error while accessing Administration > Project page
• Jira throws NullpointerException error while accessing Project list
• JQL Issue searches are very slow only for a specific user
• Kanban boards display an error in Internet Explorer in Jira Software server
• LDAP user deletion effect in Jira user base
• LexoRankIntegrityException: Expected exactly one rank row for issue x for rank field y, but found 2 rows
• Lexorank Integrity Healthcheck Fails Due To "BUCKET" Column
• Linking Epic Status to the Epic Issue Status
• Link to a comment missing after an upgrade
• Loading Agile Board shows An error occurred Inline Editor
• Mail handler fails to create issue from certain email addresses in Jira server
• Microsoft Teams for Jira has the same OAuth key and ID after migration
• Missing Guideline in the Burndown Chart
• Modify Attachment Security Policy
• Moving a Sub-Task to In Progress does not Transition its Parent's to the Same Status
• No Jira notifications are sent on custom workflow transitions
• No option to re-enable Project Navigation Sidebar in JIRA 7.0.x
• No such file or directory error during issue import via CSV file
• Not able to make changes to sprint due to missing project administrator permissions on unrelated projects
• Not possible to link 2 Jira issues together via the The Parent Link field
• On a Team- managed project, re-naming a status and re-using that status name, does not let us save the changes.
• Only whitespace content allowed before start tag when trying to view project within JIRA Software
• Oracle Database error: "getBLOB not implemented for class oracle.jdbc.drive" after upgrade to JIRA 7
• org.apache.velocity.exception.ParseErrorException error message after JIRA upgrade
• People Menu in Jira and Connect Team Mates from Microsoft.
• Pie chart and project overview showing incorrect status count in JIRA
• Pie Chart shows "Irrelevant" category in the chart
• Plan Failing to Load with 500 error
• Planned scope issues in sprint showing as scope change in burndown reports
• Postgres SQL or API to pull user last time password was set
• Problem handling JIRA issues and throws java.lang.NoClassDefFoundError: com/atlassian/greenhopper/license/LicenseInfo$Builder in the logs
• Projects and Boards Error with MethodInvocationException
• Receiving 'This issue can no longer be opened' when trying to view Issues in Jira
• Reindexing running very slow on Jira Data Center due to missing Rank field values
• Release Burndown report shows total Story Points mismatch
• Release button / icon / shortcut missing in Project Sidebar
• Resolve 'Unable to test the connection' during Jira Setup
• Restrict unauthenticated access for some Jira endpoints
• Retrieve Project Schemes and Categories for all Jira projects via the database
• Retrieve user stories added to Epic using REST API JQL search
• Scrollbar is missing at Kanban/Scrum board configuration page and unable to scroll down the page
• Scrum Boards display list of stack trace when accessed.
• Search for issues using JQL when summary has the numbers
• Set Remaining Estimate to 0 on post function
• Setting Up a Custom Developer Console App to Connect Google Sheets to JSW Cloud API using OAuth 2.0 (3LO)
• Slow Reindexing in JIRA Software after an XML import when using PostgreSQL for large enterprise environments
• Some Completed Sprints are not visible in the "Release Burndown" report
• Some issues not showing in plan or work mode of the Classic board
• Some sprints are missing from Agile boards
• Some tickets marked a Done are missing from an advanced roadmap plan
• Some users are unable re-order Jira issues on an Agile board
• Some users can't manage a Sprint (start, complete, move) due to incorrect project permissions
• Sorry we had some technical problem during your last operations error when selecting priority in the Pie Chart Gadget
• Sprint names and Sprint IDs are not created sequentially on JIRA when using Oracle DB
• Sprint ordering in agile reports dropdown lists and backlog page
• Sprint Order in Jira Search
• Sprint Report shows a spike at the beginning of the Sprint in Jira
• Sprints appearing on multiple boards in Jira server
• Sprints only show up when Hide Unrelated Sprints is not checked in Jira Velocity Chart
• Starting Sprint fails with error TypeError: b is null
• Start Sprint Warning
• Story Points Not Shown in the Sprint Report
• Support.zip file generation fails with No such file or directory error
• The "Complete Sprint" button is missing from agile boards
• The "Configuring an announcement banner" document incorrectly shows the Jira Administrator can edit the announcement banner
• The "View Settings" page of a Roadmap plan is blank due to an invalid "Colour by" configuration
• The announcement banner is moving all page content at least 17px to the bottom
• The board configuration page returns a blank page
• The convert to-subtask option is not available on the "More" drop-down
• The development panel times out on Jira view issue screen
• The display of the Active Sprints and Backlog page is distorted/corrupted
• The Epic Link is deleted when performing a bulk move to a new project
• The issue flagging functionality is not working as expected on board and sprint pages (missing flag, no highlighting)
• The issue start and end dates are not copied from the Sprint dates in a Roadmap Plan
• The issue XXX has been created but is not currently visible on the board
• The Jira application is intermittently inaccessible due to the add-on "Color Cards for Jira"
• The Jira process starts but cannot be accessed, no output in atlassian-jira.log
• The Jira server could not be contacted. This may be a temporary glitch or the server may be down
• The JIRA Server could not be contacted from Mail Handler Configuration Page
• The Jira Software project sidebar is missing the Backlog and Active Sprint links
• The Sprint field is showing as empty in the Edit Issue screen while it is not empty in the View Issue screen
• Trac Import issues with special characters such as umlauts (ü, ö, etc.)
• Translating JIRA Agile Custom Fields
• Troubleshooting LexoRank System Issues
• Troubleshoot the Development Panel in Jira server
• Trying to connect a external URL to internally hosted Jira throws The 'Access-Control-Allow-Origin' header contains multiple values '*,*', but only one is allowed.”
• Ug is not a valid user error while adding user as a Board Admin
• Unable to add Security Level field in Basic filter
• Unable to add thumbnail of GIF file automatically into the Comment box
• Unable to authenticate to Jira Server/DC from the Atlassian VS Code Extension
• Unable to Close Sprint in a Team-managed Project
• Unable to commit creation of new issue from Advanced Roadmaps
• Unable to create Jira Portfolio plans or Jira Software boards after restoring from database backup ( PostgreSQL and Oracle specific )
• Unable to create new issues after upgrading to Jira 7
• Unable to do bulk edit using the option Transition issues
• Unable to find or add Calendar Gadget in Jira
• Unable to group tickets by subtasks in board
• Unable to install or uninstall add-ons when JIRA Data Center is in Upgrade Mode
• Unable to load project avatar with Error 403 in browser console after upgrade
• Unable to resolve Epic Issue with children issues closed
• Unable to Roll-Up Dates in Advanced Roadmaps
• Unable to see issues for a quick filter set up on the Board
• Unable to select Card Colors for Issue types
• Unable to set issues to Resolved using the Simplified Workflow
• Unable to start Jira after upgrade due to java.lang.IllegalStateException: The class hierarchy being processed was [ oracle.net.aso.d ->oracle.net.aso.e - >java.lang.Object...]
• Unable to Start Sprint "There can only be one active sprint on each board"
• Unable to update the Team through Advanced Roadmaps Plan
• Unable to upload large attachment even when attachment file size limit exceeds it
• Unable to view Project Role in comment restriction drop-down list
• Unable to view ZenDesk tickets in Jira
• Understand the LexoRank managment page in Jira server
• Unexpected failure occurred when Import data from Pivotal Tracker
• Unexpected user cache refresh in Jira causing various issues (failed login, missing users)
• Unknown exception java.lang.NullPointerException: when trying to create plan from Project in Advanced Roadmap
• Unlock a locked Jira custom field using ScriptRunner
• Unlock a locked Jira Software custom field
• Update credentials for DVCS connections via REST API
• Update status on any ticket with rest call /rest/api/2/issue/<issueid>/comment throws IndexingFailureException
• User custom fields are returning blank values in the notifications received for the users.
• User with Administer Project, Manage Sprints and board admin permissions is unable to manage sprints on a board
• Using Cookie based Authentication for REST API Through AWS Load Balancer
• Warning Signs hiding other popups
• What it is the Organization ID and where to find it
• When creating a JIRA Software Board the error You do not have permission to share. All shares are invalid is displayed
• When the "Days in column" setting is enabled, an incorrect number of dots is displayed in the Sprint cards
• Windows successfully diagnosed a low virtual memory condition due to tomcat
• Workflow transition button missing from the issue view page in Jira server
• Working day calculation while starting Sprint in Jira Cloud