JIRA upgrade fails due to BridgedDirectoryUser cannot be cast to com.atlassian.jira.user.ApplicationUser

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Symptoms

  • JIRA upgrade fails
  • XML Restore fails
  • Indexing fails

The following appears in the atlassian-jira.log:

2013-07-15 12:29:52,117 JiraImportTaskExecutionThread-1 ERROR optimus 748x177x1 14f67yj 192.168.1.118 /secure/admin/XmlRestore.jspa [jira.bc.dataimport.DefaultDataImportService] Error importing data: java.lang.RuntimeException: java.util.concurrent.ExecutionException: java.lang.ClassCastException: com.atlassian.jira.user.BridgedDirectoryUser cannot be cast to com.atlassian.jira.user.ApplicationUser
java.lang.RuntimeException: java.util.concurrent.ExecutionException: java.lang.ClassCastException: com.atlassian.jira.user.BridgedDirectoryUser cannot be cast to com.atlassian.jira.user.ApplicationUser
at com.atlassian.jira.index.FutureResult.await(FutureResult.java:35)
at com.atlassian.jira.index.CompositeResultBuilder$CompositeResult.await(CompositeResultBuilder.java:82)
at com.atlassian.jira.issue.index.DefaultIndexManager.doIndexIssuesInBatchMode(DefaultIndexManager.java:857)
at com.atlassian.jira.issue.index.DefaultIndexManager.doStopTheWorldReindex(DefaultIndexManager.java:827)
at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexAll(DefaultIndexManager.java:337)
at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexAll(DefaultIndexManager.java:303)
at com.atlassian.jira.issue.index.DefaultIndexManager.activate(DefaultIndexManager.java:283)
...
... 28 more

Diagnosis

An incompatible version of JIRA Watcher Field Plugin is installed.

Cause

Incompatible version of JIRA Watcher Field Plugin

Resolution

  • Update Add-On to version compatible with JIRA 6.x

OR

  • Uninstall Add-On

Last modified on Apr 7, 2016

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