Permission Denied during JIRA Setup Wizard
Symptoms
- Failure to complete initial setup of JIRA using the Setup Wizard
The following appears in the atlassian-jira.log
:
2014-08-05 12:14:29,086 http-bio-8080-exec-9 ERROR anonymous 733x6x1 480rvw 172.20.65.212 /secure/SetupDatabase.jspa [jira.bc.dataimport.DefaultDataImportService] Error importing data: java.lang.IllegalStateException: java.io.IOException: Permission denied
java.lang.IllegalStateException: java.io.IOException: Permission denied
at net.java.ao.db.FileSystemUtils$1.get(FileSystemUtils.java:43)
at net.java.ao.db.FileSystemUtils$1.get(FileSystemUtils.java:24)
at com.google.common.base.Suppliers$MemoizingSupplier.get(Suppliers.java:109)
at net.java.ao.db.FileSystemUtils.isCaseSensitive(FileSystemUtils.java:50)
at net.java.ao.db.MySQLDatabaseProvider.isCaseSensitive(MySQLDatabaseProvider.java:156)
at net.java.ao.schema.helper.DatabaseMetaDataReaderImpl.getTableNames(DatabaseMetaDataReaderImpl.java:58)
at net.java.ao.schema.ddl.SchemaReader.readSchema(SchemaReader.java:106)
at net.java.ao.schema.ddl.SchemaReader.readSchema(SchemaReader.java:94)
at net.java.ao.schema.ddl.SchemaReader.readSchema(SchemaReader.java:85)
at com.atlassian.activeobjects.backup.ActiveObjectsDatabaseCleaner.doCleanup(ActiveObjectsDatabaseCleaner.java:61)
at com.atlassian.activeobjects.backup.ActiveObjectsDatabaseCleaner.cleanup(ActiveObjectsDatabaseCleaner.java:46)
Caused by: java.io.IOException: Permission denied
at java.io.UnixFileSystem.createFileExclusively(Native Method)
Cause
- Filesystem level permissions are preventing JIRA from writing to disk.
- Check the context labels if you're using Podman volumes and SELinux
Resolution
- Ensure that the user running the application has read/write permissions to both <jira-home> and <jira-install> directories recursively. You could follow the resolution steps from Actions in Jira server fails with FileNotFoundException in the Jira logs.
Last modified on Nov 14, 2022
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