Startup check: JIRA licensing issues

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This article only applies to Atlassian's server products. Learn more about the differences between cloud and server.

Occasionally, when you upgrade or try to install JIRA, you may run into an error whereby JIRA can't access or confirm your license. When JIRA attempts to start, you'll be presented with an error confirming this.

The solution is to obtain a valid license for your instance from My Atlassian, insert it into the relevant field, and restart JIRA.

 

Last modified on Jun 18, 2017

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