Purpose

The purpose of this document is to provide instructions on how to identify and disable background jobs running on Jira DC that may cause migrations to become stuck or slow down.

Solution

If your migration is slow due to background jobs running on your Jira instance then it is generally due to

• Scheduled index snapshot that is by default setup to run every night.

• Third party apps that have scheduled some background jobs.

To disable “Scheduled index snapshot” follow the below steps:

1. Go to Administration () > System.

2. From the left-side menu, select Indexing.

3. On the Indexing page navigate to Scheduled index snapshot section and click Edit Settings.

4. Turn off the Enable index recovery and click on Update.

To identify third party apps that run background jobs and disable them follow the below steps:

1. Go to Administration () > System.

2. From the left-side menu, select Scheduler details.

3. On the Scheduled administration page click on the Jobs tab.
   

4. Check for all jobs that are taking longer time to run and running too frequently using the Last run duration and Schedule columns.

5. The Jobs column should give you an idea about which app it job belongs to.
   

6. Disable all such apps which have jobs listed on this page. This will disable the jobs as well.