How can I extend my evaluation?

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Atlassian Server products

You can add 30 days to your evaluation time of Atlassian Server products.

  1. Log in to my.atlassian.com.
  2. Click New Evaluation License and select your product from the menu to create a new key with an additional 30 days of evaluation time.

  3. Apply this key to your server product under the Administration > License Details page. 

Atlassian Cloud products

If you're evaluating Atlassian Cloud products, you can get a 21-day extension of your evaluation period.

  1. Request an evaluation extension by contacting our Customer Advocate team via our Contact Form
  2. We recommend that your Billing Contact add payment details to my.atlassian.com. This allows the Cloud site to renew automatically after the evaluation period ends. 

We're unable to extend Cloud evaluations beyond the 21-day mark, but we're happy to issue full refunds for the first renewal after the evaluation period ends. The refund must be requested and processed within 30 days of the payment.



Last modified on Feb 9, 2018

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