Administering service projects
Jira Service Management Data Center and Server 4.18 documentation
- Installing Jira Service Management
- Getting started with Jira Service Management
- Administering service projects
- Working on service projects
- Set up a knowledge base for self-service
- Setting up incident management
- Managing your assets with Insight
- Providing help in multiple languages
- Using the help center
- Collecting customer satisfaction (CSAT) feedback
- Jira Service Management best practices
- Accessibility
- Jira Data Center and Server mobile app
- Getting help with Jira Service Management
On this page
In this section
- Managing access to your service project
- Configuring the customer portal
- Receiving requests by email
- Setting up service project users
- Setting up queues for your team
- Automating your service project
- Managing service project notifications
- Setting up request types
- Setting up approvals
- Setting up SLAs
- Setting up service project reports
- Default service project configuration
- Using Jira applications with Confluence
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Welcome to the source of truth for Jira Service Management administrator knowledge and power.
This section is for Jira Service Management project administrators. You're in the right place if you're the one who adds agents and sets up your service project. If you're new to Jira Service Management, check out our getting started guides.
Get started
Here are some pages to get you started:
- Managing access to your service project
- Configuring the customer portal
- Receiving requests by email
- Setting up service project users
- Setting up queues for your team
- Automating your service project
- Managing service project notifications
- Setting up request types
- Setting up approvals
- Setting up SLAs
- Setting up service project reports
- Default service project configuration
- Using Jira applications with Confluence
Last modified on Aug 25, 2021
In this section
- Managing access to your service project
- Configuring the customer portal
- Receiving requests by email
- Setting up service project users
- Setting up queues for your team
- Automating your service project
- Managing service project notifications
- Setting up request types
- Setting up approvals
- Setting up SLAs
- Setting up service project reports
- Default service project configuration
- Using Jira applications with Confluence
Related content
- No related content found
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