Jira Service Management Support

Import a Jira environment from a configuration perspective into Assets.

Some uses cases could be:

Let users create accurate tickets for Jira changes. No more invalid requests!
Find inactive projects, issue types, etc.
Alert on license expiry date
For compliance, find out when an user was added och removed from accessing a specific project.

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Import type fields

There are no specific import type settings for this import type

Object type mapping configuration

Available Selectors:

Name	Description
APPLICATION	Get all Jira Applications
PRODUCT_LICENSE	Get all Product Licenses
APPLICATION_LINK	Get all Application Links
PROJECT	Get all Jira Projects
VERSION	Get all Jira Versions from all Projects
PROJECT_ROLE	Get all Project Roles for projects
SYSTEM_PROJECT_ROLE	Get all System Project Roles
SYSTEM_PROJECT_PERMISSION	Get all System Project Permissions
SYSTEM_JQL_FILTER	Get all JQL Filters
EVENT_TYPE	Get all Event Types
NOTIFICATION_SCHEME	Get all Notification Schemes
NOTIFICATION_EVENT	Get all Notification Events for a notification scheme
PERMISSION_SCHEME	Get all Permission Schemes
PERMISSION_ACCESS	Get all Permission Accesses for a permission scheme.
COMPONENT	Get all components for all projects
PROJECT_CATEGORY	Get all Project Categories
ISSUE_TYPE	Get all Issue Types
ISSUE_TYPE_SCHEME	Get all Issue Type Schemes
WORKFLOW	Get all Workflows
WORKFLOW_SCHEME	Get all Workflow Schemes
WORKFLOW_ISSUE_TYPE	Get all Workflow - Issue Type dependencies
SCREEN	Get all Screens
SCREEN_SCHEME	Get all Screen Schemes
SCREEN_ISSUE_OPERATION	Get all Screen Issue Operations
SCREEN_SCHEME_ISSUE_TYPE	Get all Screen Scheme - Issue Type dependencies
SCREEN_TAB	Get all Screen Tabs
SCREEN_TAB_FIELD	Get all Screen Tab - Field dependencies
ISSUE_OPERATION_SCREEN	Get all Issue Operations for Screens
ISSUE_TYPE_SCREEN_SCHEME	Get all Issue Type - Screen Scheme dependencies
ISSUE_TYPE_SCREEN	Get all Issue Type - Screen dependencies
FIELD_CONFIGURATION	Get all Field Configurations
FIELD_CONFIGURATION_OPTION	Get all Field Configuration Options
FIELD	Get all Fields (including custom fields)
FIELD_CONFIGURATION_SCHEME	Get all Field Configuration Schemes
FIELD_CONFIGURATION_ISSUE_TYPE	Get all Field Configuration - Issue Type dependencies
ISSUE_ATTRIBUTE	Get all Issue Attributes
STATUS	Get all Statuses
STATUS_CATEGORY	Get all Status Categories
RESOLUTION	Get all Resolutions
PRIORITY	Get all Priorities
USER	Get all Users
GROUP	Get all Groups
USER_DIRECTORY	Get all User Directories
PLUGIN	Get all Plugins

Predefined structure & configuration

Object type tree

Object scheme graph

Below you will find all predefined data for each object type. This can be changed for your requirements.

Application

Attribute	Type	Description
Name	TEXT	The name
Application Key	TEXT	The application key
Version	TEXT	The version
Management Page	URL	The URL to the management page
Configuration Page	URL	The URL to the configuration page
Deleted	BOOLEAN	If the application is deleted
Default Group	OBJECT	Reference to the default Group
User Count	INTEGER	The number of users
Maximum User Count	INTEGER	The number of maximum users
Description	TEXT	The description
License	OBJECT	Reference to the License

Application Link

Attribute	Type	Description
Name	TEXT	The name
Id	INTEGER	The Id
Type	TEXT	The type
Primary	BOOLEAN	If primary
System	BOOLEAN	If system application link
Display URL	URL	The Display URL
RPC URL	URL	The RPC URL
Deleted	BOOLEAN	If deleted

Component

Attribute	Type	Description
Name	TEXT	The name
Description	TEXT	The description
Id	INTEGER	The id
Assignee Type	TEXT	The Assignee Type
Deleted	BOOLEAN	If deleted
Lead	OBJECT	The component lead (User)
Project	OBJECT	The Project

Event Type

Attribute	Type	Description
Name	TEXT	The name
Id	INTEGER	The id
Description	TEXT	The description
Type	TEXT	The event type
System	BOOLEAN	If system event type
Deleted	BOOLEAN	If deleted
Template ID	TEXT	The template ID

Field

Attribute	Type	Description
Name	TEXT	The name
Id	TEXT	The id
Field Type	TEXT	The Field Type
Deleted	BOOLEAN	If deleted

Field Configuration

Attribute	Type	Description
Name	TEXT	The name
Id	INTEGER	The id
Description	TEXT	The description
Deleted	BOOLEAN	If deleted
Default	BOOLEAN	If default

Field Configuration - Issue Type

Attribute	Type	Description
Name	TEXT	The name
Id	INTEGER	The id
Deleted	BOOLEAN	If deleted
Field Configuration	OBJECT	The Field Configuration
Field Configuration Scheme	OBJECT	The Field Configuration Scheme

Field Configuration Option

Attribute	Type	Description
Name	TEXT	The name
Description	TEXT	The description
Renderer Type	TEXT	The renderer type
Hidden	BOOLEAN	If hidden
Required	BOOLEAN	If Required
Deleted	BOOLEAN	If deleted
Field Configuration	OBJECT	The Field Configuration
Field	OBJECT	The Field

Field Configuration Scheme

Attribute	Type	Description
Name	TEXT	The name
Description	TEXT	The description
Id	INTEGER	The id
Deleted	BOOLEAN	If deleted

Issue Type Scheme

Attribute	Type	Description
Name	TEXT	The name
Description	TEXT	The description
Id	INTEGER	The id
Basic Mode
Enabled	BOOLEAN	If enabled
Global	BOOLEAN	If global
All Projects	BOOLEAN	If all projects
Deleted	BOOLEAN	If deleted
Default Issue Type	OBJECT	The Default Issue Type
Issue Types	OBJECT	Issue Types connected

Issue Type

Attribute	Type	Description
Name	TEXT	The name
Description	TEXT	The description
Id	INTEGER	The id
Type	TEXT	The type
Deleted	BOOLEAN	If deleted
Icon URL	URL	The Icon URL

Group

Attribute	Type	Description
Name	TEXT	The name
Deleted	BOOLEAN	If deleted
Group	GROUP	The Group

Issue Type Screen Scheme

Attribute	Type	Description
Name	TEXT	The name
Id	INTEGER	The id
Deleted	BOOLEAN	If deleted
Default	BOOLEAN	If default
Description	TEXT	The description

JQL FIlter

Attribute	Type	Description
Name	TEXT	The name
Id	INTEGER	The id
Deleted	BOOLEAN	If deleted
Favorite Count	INTEGER	Number of favorite count
Description	TEXT	The description
User	USER	The owner
Author	USER	The auther
JQL	TEXT	The JQL filter

License

Attribute	Type	Description
SEN Number	TEXT	The SEN Number
Organisation Name	TEXT	The organisation name
Product Name	TEXT	The product name
Product Key	TEXTAREA	The product key
License Type	TEXTAREA	The license type
Server Id	TEXT	The server id
User Count	INTEGER	Number of users allowed for this license
Expiry Date	DATE	The license expiration date
Deleted	BOOLEAN	If deleted

Notification Event

Attribute	Type	Description
Name	TEXT	The name
All Watchers	BOOLEAN	Notify all watchers
Reporter	BOOLEAN	If notify reporter
Current Assignee	BOOLEAN	If notify current assignee
Current User	BOOLEAN	If notify current user
Project Lead	BOOLEAN	If notify project lead
Email Addresses	EMAIL	Email address to notify
Deleted	BOOLEAN	If deleted
Users	OBJECT	Users to notify
Groups	OBJECT	Groups to notify
Project Roles	OBJECT	Project Roles to notify
Custom Fields	OBJECT	Custom Fields to notify (User & Group)
Notification Scheme	OBJECT	The Notification Scheme
Event Type	OBJECT	The Event Type
Description	TEXT	The description

Permission Access

Attribute	Type	Description
Name	TEXT	The name
Deleted	BOOLEAN	If deleted
Application	OBJECT	Applications to have access
Groups	OBJECT	Groups to notify
Project Roles	OBJECT	Project Roles to notify
Permission Scheme	OBJECT	The Permission Scheme
Project Permission	OBJECT	The Project Permission

Project

Attribute	Type	Description
Name	TEXT	The name
Id	INTEGER	The id
Product Key	TEXT	The project key
Original Product Key	TEXT	The Original Product Key
Deleted	BOOLEAN	If deleted
Type	TEXT	The type
Project URL	URL	The Project URL
Admin URL	URL	The Admin URL
Default Assignee	TEXT	The option for Default Assignee
URL	URL	The URL
Email Address	EMAIL	The configured project email address
Description	TEXT	The description
Lead	OBJECT	The project lead (User)
Category	OBJECT	The Project Category
Issue Type Scheme	OBJECT	The issue type scheme
Workflow Scheme	OBJECT	The Workflow Scheme
Field Configuration Scheme	OBJECT	The Field Configuration Scheme
Issue Type Screen Scheme	OBJECT	The Issue Type Screen Scheme
Notification Scheme	OBJECT	The Notification Scheme
Permission Scheme	OBJECT	The Permission Scheme

Plugin

Attribute	Type	Description
Name	TEXT	The name
Plugin Key	TEXT	The plugin key
Installation Mode	TEXT	The installation mode
Active Permission	TEXT	Active permissions
Enabled	DATE	Enabled Date
Enabling	DATE	Enabling Date
Installed	DATE	Installed Date
Loaded	DATE	Loaded Date
Min Java Version	TEXT	The minimum java version
Plugin Dependencies	TEXTAREA	Any plugin dependencies
Deleted	BOOLEAN	If deleted
Description	TEXT	The description
State	STATUS	The plugin status
System	BOOLEAN	If system plugin
Vendor Name	TEXT	The vendor name
Vendor URL	URL	The vendor URL
Version	TEXT	The version number
License	OBJECT	The License

Notification Scheme

Attribute	Type	Description
Name	TEXT	The name
Description	TEXT	The description
Id	INTEGER	The id
Deleted	BOOLEAN	If deleted
Default	BOOLEAN	If default

Permission Scheme

Attribute	Type	Description
Name	TEXT	The name
Description	TEXT	The description
Id	INTEGER	The id
Deleted	BOOLEAN	If deleted
Default	BOOLEAN	If default

Priority

Attribute	Type	Description
Name	TEXT	The name
Description	TEXT	The description
Icon URL	URL	The icon URL
Deleted	BOOLEAN	If deleted

Project Permission

Attribute	Type	Description
Name	TEXT	The name
Description	TEXT	The description
Permission Key	TEXT	The permission key (id)
Deleted	BOOLEAN	If deleted
Category	TEXT	The category

Project Category

Attribute	Type	Description
Name	TEXT	The name
Description	TEXT	The description
Id	TEXT	The id
Deleted	BOOLEAN	If deleted

Role

Attribute	Type	Description
Name	TEXT	The name
Deleted	BOOLEAN	If deleted
Project Role	OBJECT	The Project Role
Project	OBJECT	The Project
Users	OBJECT	The connected Users
Groups	OBJECT	The connected Groups

Project Role

Attribute	Type	Description
Name	TEXT	The name
Deleted	BOOLEAN	If deleted
Id	INTEGER	The id
Description	TEXT	The description

Resolution

Attribute	Type	Description
Name	TEXT	The name
Deleted	BOOLEAN	If deleted
Description	TEXT	The description

Screen

Attribute	Type	Description
Name	TEXT	The name
Id	INTEGER	The Id
Deleted	BOOLEAN	If deleted
Description	TEXT	The description

Screen - Issue Operation

Attribute	Type	Description
Operation	TEXT	The operation
Deleted	BOOLEAN	If deleted
Description	TEXT	The description
Screen Scheme	OBJECT	The Screen Scheme
Screen	OBJECT	The Screen

Screen Scheme - Issue Type

Attribute	Type	Description
Name	TEXT	The name
Deleted	BOOLEAN	If deleted
Issue Type Screen Scheme	OBJECT	The Issue Type Screen Scheme
Issue Type	OBJECT	The Issue Type
Screen Scheme	OBJECT	The Screen Scheme

Screen Scheme

Attribute	Type	Description
Name	TEXT	The name
Id	INTEGER	The Id
Deleted	BOOLEAN	If deleted
Description	TEXT	The description

Screen Tab

Attribute	Type	Description
Name	TEXT	The name
Id	INTEGER	The Id
Deleted	BOOLEAN	If deleted
Postion	INTEGER	The position
Screen	OBJECT	The Screen

Screen Tab Field

Attribute	Type	Description
Name	TEXT	The name
Id	INTEGER	The Id
Deleted	BOOLEAN	If deleted
Postion	INTEGER	The position
Screen Tab	OBJECT	The Screen Tab
Field	OBJECT	The Field

Status

Attribute	Type	Description
Name	TEXT	The name
Id	INTEGER	The Id
Deleted	BOOLEAN	If deleted
Description	TEXT	The description
Status Category	OBJECT	The Status Category

User Directory

Attribute	Type	Description
Name	TEXT	The name
Id	INTEGER	The Id
Deleted	BOOLEAN	If deleted
Description	TEXT	The description
Created Date	DATE	The Created Date
Updated Date	DATE	The Updated Date
Active	BOOLEAN	If active
Empty	BOOLEAN	If empty
Type	TEXT	The type
Encryption Type	TEXT	The Encryption Type
Implementation Class	TEXT	The Implementation Class

User

Attribute	Type	Description
Name	TEXT	The name
User Key	TEXT	The user key
Username	TEXT	The username
Deleted	BOOLEAN	If deleted
Email Address	EMAIL	The email address
JIRA User	USER	The JIRA User
Groups	OBJECT	The groups the user belongs to
User Directory	OBJECT	The User Directory

Workflow

Attribute	Type	Description
Name	TEXT	The name
Display Name	TEXT	The display name
Description	TEXT	The description
Active	BOOLEAN	If active
Default	BOOLEAN	If default
System	BOOLEAN	If system
Draft	BOOLEAN	If draft
Mode	TEXT	The mode
Deleted	BOOLEAN	If deleted
Updated Date	DATE	The updated date
Recent Updated By	OBJECT	The User updated most recent
Linked Status	OBJECT	The Linked statues

Version

Attribute	Type	Description
Name	TEXT	The name
Id	INTEGER	The display name
Description	TEXT	The description
Deleted	BOOLEAN	If deleted
Start Date	DATE	The start date
Release Date	DATE	The end date
Project	OBJECT	The Project

Status Category

Attribute	Type	Description
Name	TEXT	The name
Category Key	TEXT	The display name
Id	INTEGER	The id
Description	TEXT	The description
Deleted	BOOLEAN	If deleted
Color name	TEXT	The color name

Workflow - Issue Type

Attribute	Type	Description
Name	TEXT	The name
Deleted	BOOLEAN	If deleted
Workflow Scheme	OBJECT	The Workflow Scheme
Issue Type	OBJECT	The Issue Type
Workflow	OBJECT	The Workflow

Workflow Scheme

Attribute	Type	Description
Name	TEXT	The name
Id	INTEGER	The id
Default	BOOLEAN	If default
Draft	BOOLEAN	If draft
Deleted	BOOLEAN	If deleted
Description	TEXT	The description

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