Jira Service Management Support

You need to create at least one print labels template before you can print labels for your objects. Templates are created for each object scheme separately.

To create a template:

Open your object schema.
At the top-right, select Object schema > Configure.
Switch to the Label templates tab.

Template configuration

Here's the explanation for fields that you see when creating a new template or editing an existing one.

Responsive height

You can select this option to give your template responsive height, allowing it to expand to fit the content.

Border

You can select this option to add a border to your template. Here's an example of a template with and without a border:

Template

This editor allows you to create a customized template. It supports placeholders and images, and comes with some styling options. When you create a new template, the editor will already include a default template.

Editor layout with sample text in a template

Adding placeholders...

You can use the Insert placeholders drop-down to add any of the attributes available for this object schema. One of the first attributes is "Attribute list" – when selected, it will add an additional configuration when printing a template, where you can select the attributes you want.

Some things to watch out for

Some attributes may be specific to certain object types and some attributes might not contain values when you attempt to print labels. Text for such attributes without values will be rendered as “No value” when you preview them from Object view or Object search > Bulk printing but the line of the attribute (including the text “No value”) will be hidden on the printed labels.
Additionally, if you have a language setting enabled for Assets, for example Spanish, the "No value" text will be printed as "Sin valor". Well, at least everybody will get it.

The template editor is not visible when you set a width less than 350 pixels. You can can use the editor shortcuts to format when the toolbar is not visible, or you can increase the width while you’re editing the template and then decrease the width to create labels smaller than 350 pixels.

Adding images

You can also add images to your templates. This can be pretty much anything you need in your template – from QR codes to logos or icons. We've added some default images for you, so feel free to play around.

Printing labels and QR codes

Once you're ready with the template, you can try printing some labels. For more info, see Printing labels and QR codes.

Jira Service Management Support

Products

Jira Software