Supported platforms
Before installing Jira, make sure you have the right software and infrastructure to run it. If a platform and version is not listed on this page, it means we don't test it, fix bugs or provide assistance for it. All platforms are shared between Jira Server and Jira Data Center, unless they're clearly marked as Data Center only.
This page is for Jira 8.20 . If you're looking for a different version, select it at the top-right.
Definitions:
Supported – you can use Jira 8.20 with this platform.
Limited – you can evaluate Jira 8.20 on this platform, but you can't run a production site on it.
Deprecated – you can use Jira 8.20 with this platform, but we're planning to end support in an upcoming release.
Further information:
- Please read Jira applications installation requirements, since not all the platforms listed below may be required for your specific Jira setup.
Java
Oracle JRE / JDK:
Java 8
Java 11
Eclipse Temurin:
Java 8
Java 11 (Eclipse Adoptium 11.0.11+9)
Good to know:
Java
- As a best practice, we recommend using the latest version of Java. Check the version we bundle when using the installer
Eclipse Temurin / Eclipse Adoptium
- Our Support and Engineering teams use Eclipse Adoptium to replicate any issues raised with Eclipse Temurin. If you’re using a different distribution of Eclipse Temurin (e.g. Zulu), we’ll still provide support for our products. However, if the bug is caused by a problem in Java distribution, we’ll ask you to reach out to the Java distributor for help.
- You don't need to install Java if using the Windows Installer or Linux Installer as Eclipse Adoptium JRE is bundled with Jira.
To see the compatibility between your Jira version and the version of Eclipse Adoptium (AdoptOpenJDK), check Bundled Tomcat and Java versions. In the tables, see Tested JREs.
Operating systems
Operating systems:
Microsoft Windows
Linux
macOS
Amazon Web Services (AWS)
Microsoft Azure
Good to know:
- Jira is a pure Java-based application and should run on any supported operating system, provided that the JDK / JRE requirements are satisfied.
Microsoft Windows:
- Read Anti-Virus in Jira applications.
Linux:
- We perform tests on Ubuntu.
AWS / Azure:
- If you’re creating your own deployment in AWS or Azure, you can use any configuration (e.g. OS or database) that’s supported both by Jira and AWS/Azure.
The Azure Resource Manager template and the AWS Quick Start template are no longer supported by Atlassian. You can still use these templates, but we won't maintain or update them.
We recommend deploying your Data Center products on a Kubernetes cluster using our Helm charts for a more efficient and robust infrastructure and operational setup. Learn more about deploying on Kubernetes.
AWS now recommends switching launch configurations, which our AWS Quick Start template uses, to launch templates. We won’t do this switch, however, as we've ended our support for the AWS Quick Start template. This means you're no longer able to create launch configurations using this template.
Browsers
Desktop browsers:
Chrome (latest stable version)
Microsoft Edge (Chromium, latest stable version)
Mozilla Firefox (latest stable version)
Safari on macOS only (latest stable version)
Mobile browsers:
Chrome (latest stable version)
Safari on iOS only (latest stable version)
Android 4.0 (Ice Cream Sandwich)
Good to know:
- We support a minimum screen resolution of 1024 x 768 (when browsers are maximized).
Mobile:
- You can view Jira on a mobile device using the Jira mobile app or the mobile view (browser).
Databases
| PostgreSQL: | |
| Jira is tested and bundled with the 42.2.23 JDBC driver. You can also use the latest JDBC driver for your PostgreSQL version, though we can't guarantee it will work with your version of Jira. To use a different JDBC driver:
Jira 8.x Jira does not support reducing the blocksize parameter below its default value. |
MySQL: | |
|
Jira 8.x Jira does not support reducing the innodb_page_size parameter below its default value. |
Oracle | |
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Jira 8.x Jira does not support reducing the DB_BLOCK_SIZE parameter below its default value. |
Microsoft SQL Server | |
| Jira is tested and bundled with version 9.2.1.jre8 of the Microsoft JDBC driver. You can also use the latest JDBC driver for your version of Microsoft SQL Server, though we can't guarantee it will work with your version of Jira. To use a different JDBC driver:
Jira will not work on Express Editions of Microsoft SQL Server. Jira 8.x Jira does not support reducing the blocksize parameter below its default value. |
Microsoft Azure | ||
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Azure PostgreSQL Flexible Server isn't supported and hasn't been tested with Jira. Atlassian is aware that the Azure Database for PostgreSQL - Single Server is scheduled for retirement in 2025. | |
Amazon Aurora (Data Center only) | |
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Embedded database | |
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To get an overview of all supported databases and their compatibility with Jira versions, check Jira databases compatibility matrix. The matrix complements this document and contains the latest information about added or removed support for a particular database.
Environment and Infrastructure
Containerization
- You can use official templates to deploy Jira in a Docker container, or customize a Docker deployment on your own.
- We support the Jira templates and can help with Jira-related problems, but we don't provide support for Docker itself.
Hardware
- NFS mounts are supported only for Jira Data Center's shared home directory. They won't work for Server, or DC's local home directory due to Lucene requirements. Read the IndexWriter docs for more information.
- We only support Jira running on x86 hardware and 64-bit derivatives of x86 hardware.
- If you are installing Jira from an archive, create a dedicated user account on the operating system to run Jira, since Jira runs as the user it is invoked under, it can potentially be abused.
Virtualization
- VMware supports all of the operating systems listed under 'Operating systems'.
- We don't provide support for VMWare itself.
- Read Virtualizing Jira for information on how to configure VMWare.
Application server
- We support Apache Tomcat 8.5.65. Learn more about supported Apache Tomcat versions
- We don't support deploying multiple Atlassian applications in a single Tomcat container.
Internet protocols (IP)
- We support IPv4.
- We support IPv6 with some limitations. See IPv6 in Jira.
External user directories
You can manage users in the following LDAP directories:
- Apache Directory Server 1.0.x
- Apache Directory Server 1.5.x
- Apple Open Directory (Read-Only)
- FedoraDS (Read-Only Posix Schema)
- Generic Directory Server
- Generic Posix/RFC2307 Directory (Read-Only)
- Microsoft Active Directory
- Novell eDirectory Server
- OpenDS
- Open LDAP
- Open LDAP (Read-Only Posix Schema)
- Sun Directory Server Enterprise Edition
Mail servers
- SMTP servers must be able to support the multipart content type.