Summary

If you log in as a Bitbucket administrator and go to Administration > Licensing, you will see the number of licensed users. The User limit field displays the maximum number of licensed users you can have. The Licensed user's field will display the number of users consuming a license. Once exhausted, these two field values will match, indicating you've run out of user licenses. This page informs you how to find which users are counted against your license. 

Solution

Since Bitbucket 8.12.x, you can search for and filter out licensed users on the Administration > Users page.

Check the Licensed column to find out if a user is licensed. You can also use filters to find users by their license statuses, last authentication time, and directory. In the Export menu, apart from the users and user permissions options, you can now select Users (Filtered results) to export the data on the users you've filtered out.

You can also check how many free seats your license is providing. To do this, use the JMX metrics for licensed users statistics.

Other methods

If you haven't upgraded to Bitbucket 8.12.x or later, you can use a few other methods to find licensed users in your instance.

Method #1 (Bitbucket 5.2.0+ only): Install the Centralized License Visibility app

Install the Centralized License Visibility app:

1. Log in to Bitbucket as an administrator and go to Administration > Find new apps.
2. Search for "centralized license visibility".
3. Select Install.

Once the app is installed, it will begin to populate the necessary tables for use. If your instance has 100k users, this may take up to 10 minutes, so 15-20 minutes should be adequate time before proceeding to the next steps.

Run the following queries against the database.

Licensed users count

To get the number of licensed users, run the following queries:

SELECT "VERSION", COUNT(*) FROM "AO_A020FF_LICENSED_USER"  GROUP BY "VERSION" ORDER BY 1 DESC;

SELECT version, COUNT(*) FROM AO_A020FF_LICENSED_USER GROUP BY version ORDER BY 1 DESC;

Licensed user details

To get licensed user details (the username, display name, email address, and last login timestamp), run the following queries:

SELECT * FROM "AO_A020FF_LICENSED_USER" WHERE "VERSION" = (SELECT MAX("VERSION") FROM "AO_A020FF_LICENSED_USER");

SELECT * FROM AO_A020FF_LICENSED_USER WHERE VERSION = (SELECT MAX(VERSION) FROM AO_A020FF_LICENSED_USER);

Licensed users data refresh

To force the table refresh, use the following REST endpoint:

curl -u <admin-user> -X POST <bitbucket_url>/rest/panopticon/1.0/scheduler/collect-data

Alternatively, you can disable and then re-enable the plugin. After one minute, the plugin will run to refresh the table.

Method #2 (Bitbucket 5.2.0+ only): Install the User Permission Debugger app

The Bitbucket development team wrote a small plugin that will help determine what users Bitbucket sees:

1. Log in to Bitbucket as an administrator and go to Administration > Manage Add-ons.
2. Select Upload add-on.
3. Paste the following URL to the From this URL field and select Upload: https://packages.atlassian.com/maven/com/atlassian/bitbucket/plugins/user-permission-debugger/0.9.0/user-permission-debugger-0.9.0.jar
   You can also go to the link to download the jar and use the upload option.

4. Wait for the plugin to install.

5. Browse to  <bitbucket_url >/plugins/servlet/users-with/LICENSED_USER,  which will display the active licensed users.

Method #3: REST API

You may want to get the number of licenses being consumed and when the license will expire via a script. You may want this script to start sending emails when 90% of your user tier is utilized or when the license will expire within three months, for example.

To achieve that, you can use the REST API endpoint /rest/api/1.0/admin/license  to  get the following:

• maximumNumberOfUsers – your upper bound for your current ongoing license.
• currentNumberOfUsers –  the number of licensed users in the system :

curl -u username:password -X GET <bitbucket_url>/rest/api/1.0/admin/license 

{
 "creationDate": 1532872800000,
 "purchaseDate": 1532872800000,
 "expiryDate": null,
 "numberOfDaysBeforeExpiry": 2147483647,
 "maintenanceExpiryDate": 1564408800000,
 "numberOfDaysBeforeMaintenanceExpiry": 203,
 "gracePeriodEndDate": null,
 "numberOfDaysBeforeGracePeriodExpiry": 2147483647,
 "maximumNumberOfUsers": 100,
 "unlimitedNumberOfUsers": false,
 "serverId": "<My server ID>",
 "supportEntitlementNumber": "SEN-500",
 "license": "<My license number>",
 "status": { 
   "currentNumberOfUsers": 13, 
   "serverId": "<My server ID>" 
 }