After Jira 8.0+ upgrade, Capture for Jira causes Board drag and drop feature to fail.

Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible


After upgrading to JIRA 8.0+, JIRA Kanban and Scrum boards will see the columns highlight blue (not green) when dragging issues over them, and will not allow the transition. 


After review and testing in regard to this issue, it appears to stem from upgrading to JIRA 8.0+ while 'Capture for Jira' is installed on the system. This can also occur by installing 'Capture for Jira' once already on JIRA 8.0+.
The issue is fixed in Capture for Jira Version, available in marketplace.


Disable the 'Capture for Jira' plug-in

DescriptionCapture for JIRA plugin causes Board's drag and drop feature to fail.
ProductJIRA Software Server 8.0+

Last modified on Sep 22, 2022

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