Capture for JIRA not working with Firefox 43.0 and up


With the latest update of Firefox to version 43.0 the browser add-on of Capture for JIRA is reported to be not signed properly.


There was a change in Firefox's add-on signing mechanism, as described on Extension SigningOur add-on is currently signed, but the latest version was not on the store. Until it was uploaded there the up to date version of the add-on needed to be installed manually.

On the 31st of December, 2015, we added the signed version of the Capture for JIRA add-on to the store, and users can now upgrade their Capture for JIRA add-on if required through JIRA by following the instructions here.

Workaround to manually download and upgrade

The add-on can be installed outside of the Firefox marketplace as per the instructions below:

  1. Uninstall the old Capture for JIRA browser add-on.
  2. Drag and drop it to your Firefox window.
  3. Confirm the installation.
Last modified on Nov 2, 2018

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