Atlassian Cloud changes Sep 13 to Sep 20, 2021

These changes have recently been rolled out to Atlassian Cloud sites.

Changes labeled ROLLING OUT are being gradually rolled out and may not be on your site just yet.

Jira platform

Changes in this section usually apply to all Jira products. We'll tell you in the change description if something is only for a specific Jira product.

Updates to the On-call feature in Jira

ROLLING OUT NEW THIS WEEK

We have enabled the On-call feature in your company-managed or team-managed Jira Software projects. Your admin can enable or disable it later from the Project settings > Features page. Learn more about getting started with Opsgenie.

New issue view: Links from third party apps

NEW THIS WEEK

In the new issue view, links created by third party apps are now grouped by app name alongside other linked content. For example, if you have a link from Trello, you'll find it under the Trello section. If a link has no app name, it'll be displayed in the Web links section.

Roadmaps - Show child issues, assign issues to sprint, and manage dependencies from the Roadmap

NEW THIS WEEK

It’s a big update today, folks! We’re announcing three new features on Roadmaps:

  1. Your child issues will now show on the timeline based on their sprint assignments (not their start and end dates). Learn more about the roadmap.
  2. You can move these child issues to a new sprint by moving them on your timeline. Learn how to add issues to epics on the roadmap.
  3. You can create dependencies between these child issues using the drag-and-drop dependencies functionality. Learn how to manage dependencies on the roadmap.

Team-managed projects: Multiple workflows unlocked for all issue types

NEW THIS WEEK

In the workflow editor, you can now save a separate workflow for all issue types. This means that stories, tasks, subtasks, bugs, and epics can each follow a unique path from to-do to done. To try it out, go to the workflow editor in a team-managed project.

Learn more about managing workflows.

Advanced Roadmaps for Jira - Edit issue descriptions

ROLLING OUT NEW THIS WEEK

Users can now edit the issue description field and issue title from the Advanced Roadmaps timeline.

Learn more on the View issue details page.

New issue view: Fields on the right are now grouped (PRE-EAP Grouping)

ROLLING OUT NEW THIS WEEK

Just a quick visual update to help you find fields faster. Your fields on the right side of the issue view are now in three collapsable groups: pinned fields, details, and more fields. Learn more about configuring field layouts

Broaden your criteria when searching for issues in a project

NEW THIS WEEK

We’ve added issue field filters, like summary, due date, updated date, priority, resolution, and resolution date, so that you can define extensive criteria when you’re searching for issues in a project.

Get more details of your issues in List view as we’ve added columns for Resolution, Updated date, and Due date.

From your project’s sidebar, select Issues to give this a go.

New issue view: Estimates for time tracking apps

ROLLING OUT NEW THIS WEEK

The new issue view now displays a field for the estimated time remaining when you use time tracking apps. To try it out, install your favorite time tracking app, go to an issue, and check it out yourself.

Add custom fields to all your screens in Jira

You no longer have to check each and every screen to associate it to a custom field. We’ve introduced a checkbox on the custom field screen association page so that you can add your custom fields to all the screens on your instance. Learn more about adding a custom field to a screen.

Additionally, you can search for the screens by their names to narrow down the list of screens to associate them to the custom field.

Removal of non-paginated get filters endpoint from REST API v2

ROLLING OUT

We previously announced the deprecation of the non-paginated get filters endpoint in Jira’s REST API v2. Starting in December (2020), we’ll begin removing the endpoint. We expect to complete this work before the end of 2020.

Instead of the non-paginated endpoint, you can use the paginated endpoint, which is more scalable and can deliver lower response times.

Before we remove the endpoint, you should:

Updates to how you create projects in Jira

ROLLING OUT

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

  • Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
  • Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Create subtasks in the timeline view

You can now break down items into smaller subtasks in your timeline view. Subtasks are smaller items that relate to the overarching objective.

Advanced Roadmaps for Jira - Horizontal Scrolling

Advanced Roadmaps lets you see into the future!

Not like… next week's lottery numbers, more like the future of your plans. You can now use your mouse or trackpad to scroll forward and backward on your timeline. This new feature also comes with new time increments of Weeks, Months, Quarters, and Years (as opposed to the old 3 months, 1 year, etc).

Users of Jira’s Project Roadmap feature might recognize this new functionality. Give it a scroll and see what your future holds!

Read our documentation for more information: View your plan

Jira Work Management is the next generation of Jira Core

ROLLING OUT

We’ve rebranded from Jira Core to Jira Work Management. Stay tuned for updates, and more documentation on exciting new features.

Team-managed projects: A quick way to access the workflow editor

We’ve made it easier to access the workflow editor when you need it most. Now, when you’re customizing columns and statuses in your team-managed project, the workflow editor is only 2 clicks away. To try it out, go to the Columns and statuses settings page, and select Manage workflow > Edit workflow.

Issue view: Link an issue by pasting its URL

ROLLING OUT

When linking one issue to another in the issue view, along with searching for the issue, you can now also copy and paste the issue's URL. To try it out, select the Link issue quick action while viewing an issue and copy and paste another issue's URL.

Object Schema Import enabled

ROLLING OUT

We’ve added the ability to import one or more complete object schemas from the Insight Asset Management Cloud app to Insight in Jira Service Management Cloud. Learn more about importing an object schema.

Trusted users: UI changes for inviting new users

ROLLING OUT

We’ve made some minor UI changes – the Administration button in the Switch to… menu is no longer available for trusted users. Instead, they can navigate to the People menu in the top navigation to invite new users.

Project pages: minor UI improvements

ROLLING OUT

We’ve made some minor UI changes to project pages.

  • You’ll see a message that says Powered by Confluence at the bottom of the screen. Selecting this will take you to Confluence.
  • The icon and UI for your connected space or page have been updated.
  • Information about your pages Name, Contributors, and Last modified has been retained, but the labels have been removed to improve readability.

Jira project reports: Deployment frequency report

ROLLING OUT

Need more insights into your deployment metrics? We have introduced a new deployment frequency report.

This report leverages your deployment data to get you visibility into:

  • How often your team is deploying code to production
  • Whether your deployment frequency is effective in managing risk

To view the report:

  • In a company-managed project, navigate to the Reports > DevOps section.
  • In a team-managed project, navigate to the Reports > Overview section.

Learn how to make the best use of this report.

Code in Jira: Support for Bitbucket Data Center OAuth provider

Jira admins can add OAuth credentials for Bitbucket Data Center—the external source code management app. Read more about linking Bitbucket with Jira.

Then you’ll be able to see your team’s activities (development information) on the Code page for your project. Learn more about adding issue keys in your commits, branches, and PR summaries.

Advanced Roadmaps for Jira: Create issue when grouped by sprint or release

Creating issues on your timeline just got easier!

You can now create new issues from your timeline view using the + Create issue button when grouping by sprint and by release. To learn more, check out our documentation here: Issues

Issue view: Inline edit a subtask's summary

No more need to leave an issue to edit a subtask's summary. You can now go to an issue and quickly inline edit a subtask's summary by hovering over it and selecting the Edit Summary button. You can also do the same for child issues of Portfolio issues (for Jira Premium).

Reorder the fields in your list

Everyone visualizes their work differently, so you may want to customize the order of your list’s fields so you can focus on what’s important to you. Drag the fields at the top of the list to suit the order in which you’d like to view your items.

Filter by components and labels

You can now filter your work by components and labels in the timeline, list, and calendar view. Learn more about components. Learn more about labels.

Jira Software

Only show issues with no assignee on your roadmap

ROLLING OUT NEW THIS WEEK

Roadmaps now includes a filter that only shows issues that don't yet have an assignee.

Updates to how you create projects in Jira

ROLLING OUT

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

  • Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
  • Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Create and schedule future sprints

ROLLING OUT

Sprint planning is great when it’s done every couple of weeks.

But how satisfying (and helpful) is it when you can line up the work that needs to happen straight after? Create the sprint and pencil in the start and end dates. Your future self will thank you later.

To plan a future sprint:

  1. Navigate to your Jira software project.
  2. Select Backlog in the project menu on the left.
  3. Click Create sprint.
  4. Add dates to your sprint by selecting Add dates (✏️ ). Ta-da!

Learn more about adding dates to future sprints for team-managed projects.

Learn more about adding dates to future sprints for company-managed projects.

Team-managed projects: reopen a closed sprint

ROLLING OUT

If you’ve accidentally closed a sprint in your team-managed project, you can now reopen it via its report in the Reports section of your project. We’ve been working on this after hearing it’s something many of you have asked for. Learn more about reopening sprints.

Jira Service Management

Jira Service Desk is now Jira Service Management! We’re in the process of rolling out some exciting new features for all users. Learn more about these new features.

Jira Service Management Premium: Archive and restore your service projects

ROLLING OUT NEW THIS WEEK

Stay organized by archiving your inactive service projects. Depending on your project type, Jira admins or project admins can archive service projects along with all related requests, queues, SLAs, and reports. To archive a project, go to the service projects directory and then choose ••• to select Move to archive. Learn more about archiving projects.

Improved experience in Your Coach

ROLLING OUT NEW THIS WEEK

We've updated the Quickstart links in Your Coach. Now you can read help articles to get you started without leaving Jira Service Management. Selecting a Quickstart link will open the Help panel, where the relevant help article will be displayed.

When there are multiple articles associated with a task, the link will take you to the relevant articles on the Atlassian Support website.

Allow outsider comments from email

ROLLING OUT NEW THIS WEEK

You can now allow external emails containing a valid issue key to be added as a comment to issues. Learn how to enable comments from external emails.

Trash and restore for Jira Service Management projects

NEW THIS WEEK

Accidentally deleting a Jira Service Management project causes irrevocable data loss. We heard your concerns and we’ve changed the way you can delete your service projects. To provide a safety net each time you delete a service project, we’ve introduced trash for service projects. As Jira admins and project admins, you’ll have to move your service projects to trash before you can permanently delete them. Service projects remain in the trash for 60 days after which they are permanently deleted. Learn more about trash and restore.

Link multiple Confluence spaces to your knowledge base

ROLLING OUT

It’s here! You can now link more than one Confluence space to your knowledge base. Organize your articles more efficiently and help your customers faster than ever with the redesigned knowledge base settings page. Admins can now create a space from their service projects, link multiple existing spaces at once, set individual space permissions, and manage article suggestions better. And agents can now filter articles by linked spaces.

Link spaces from Confluence server sites to your knowledge base

ROLLING OUT

Jira Service Management in Cloud, but Confluence on Server? No problem, you can now bring articles from spaces in Confluence server sites to your knowledge base in Jira Service Management Cloud.

When creating or linking spaces to your service project, you can choose between spaces from your Confluence cloud and server sites. Learn more about linking Confluence spaces to your service project.

Get help with company-managed projects in Jira Service Management

ROLLING OUT

We’ve improved our help experience for company-managed projects. Now, Jira Service Management recommends articles associated with the page you’re viewing, making it easier to find relevant help for the task at hand.

To try it out:

  1. Navigate to your company-managed service project.
  2. Select Help (question) from the top navigation bar.

Updates to how you create projects in Jira

ROLLING OUT

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

  • Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
  • Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Improved view of knowledge base articles in the portal

ROLLING OUT

Your customers can now view your knowledge base articles in the portal on a wider canvas. The increased width will not just improve the readability of your articles, but will also help images and tables in them to render better.

No legacy automation access for new Jira Service Management sign-ups

ROLLING OUT

From August 30, 2021, if you’re new to Jira Service Management, you don’t have access to legacy automation, which is being superseded by Automation. If you’re an existing user, legacy automation won’t be available when you sign up for a new site. For existing sites, your legacy automation experience isn’t affected. Learn more about legacy automation.

Insight in Jira Service Management: Add attachments to your objects

To help you make sure that your team has all the information they need when accessing an object in Insight in Jira Service Management, we’ve added the ability to attach any relevant files, pictures, or other information directly to an object.

You must have edit permissions to add an attachment to an object:

  • Navigate to the object you want to add an attachment to.
  • Drag and drop the file directly onto the object panel or select Attach Files under the Attachments dropdown.

Note: Attachments must be 20mb or under in size.

Jira Work Management

Create subtasks in the timeline view

You can now break down items into smaller subtasks in your timeline view. Subtasks are smaller items that relate to the overarching objective.

Create subtasks in the list view

ROLLING OUT

You can now break down items into smaller subtasks in your list view. Subtasks are smaller items that relate to the overarching objective.

Reorder the fields in your list

Everyone visualizes their work differently, so you may want to customize the order of your list’s fields so you can focus on what’s important to you. Drag the fields at the top of the list to suit the order in which you’d like to view your items.

The new and improved board view

ROLLING OUT

Check out the new and improved board view in Jira Work Management! Jira Work Management boards are designed to give you an easy and clear way to visualize work. You get a snapshot of project progress, including what work is yet to be started, what's in progress, and what is completed. Easily drag your issue cards throughout the workflow to columns that reflect the relevant status.

Filter by components and labels

You can now filter your work by components and labels in the timeline, list, and calendar view. Learn more about components. Learn more about labels.

Confluence

Transform a page into a blog

ROLLING OUT NEW THIS WEEK

There are many reasons why your great ideas would start out on a page and grow into a blog when they are ready. Some content needs more time than others, so you have a few options for when you make the switch.

You can keep your page as a draft and use the More actions menu (•••) to Publish as blog, or you can publish as many times as you need, then use the More actions menu (•••) to Convert to blog.

Both of these options will move your page into the Blog section of the space where the page was created. Any page or inline comments added to the page will move with the page. If those comments no longer make sense when the content becomes a blog, you can delete or resolve the comments first.

Undo and redo your changes using the editor toolbar

ROLLING OUT NEW THIS WEEK

Undo and Redo buttons have been added to the new editor’s toolbar to make it easier to manage your changes without having to rely only on keyboard shortcuts. Don’t worry. The keyboard shortcuts will still work.

Fine-tune macro results while you set them up

NEW THIS WEEK

Some of the elements you add to pages are more robust and need more setup than others; they are known as macros. After you insert a macro, a right panel opens letting you adjust the characteristics to fine-tune the results without covering the page content while you set up.

For template creators, this new way of setting up macros lets you add the macro as a placeholder so that the person using the template can adjust it to their needs.

Share a page with anyone on the internet using a public link

We’re gradually rolling out the capability to use public links on Confluence. A public link is a unique URL that can be used to share a view-only version of a page with anyone on the internet. This is a simple way to share your pages with people like clients, vendors, and contractors without needing to pay for extra seats.

To keep things secure, public links are disabled by default. They can only be used if a product admin first allows the feature via Confluence settings. Learn more

Hiding the Like button on archived pages

ROLLING OUT

When you archive a page, you’re signaling to your team that this page is outdated or otherwise no longer relevant to current work. Since no one should be paying attention to or engaging with these pages, we’ve hidden the Like button so no new likes can be added.

You’ll still be able to see all likes the page accrued up until it was archived.

Archive all nested pages in one action

ROLLING OUT

Page archiving enters its next phase with nested archiving. For any page you archive, if it has any nested pages, you’ll have the option to include all of them with the original page selected. Pages archived together will maintain their visual hierarchy to preserve the context in which they were organized in the page tree.

You’ll have the same option to include all nested pages when restoring any page in the archive back to the page tree.

You can use nested archiving on the Premium plan.

Invite guests for external collaboration (early access)

ROLLING OUT

External collaboration is a Confluence feature that lets your team collaborate with people that are “external” in some way, such as a client or a contractor. It’s a secure way to open your Confluence instance to anyone you need to work with.

And the way you do that is you invite them as guests.

Guests have limited access to your instance. Unlike regular users who have a broad level of access by default, guests only have access to the spaces to which they have been specifically assigned access.

Guests also have limited access to user information for your regular “internal” users.

Note: External collaboration is in the process of rolling out as part of an early access program for customers on the premium plan.

Learn more about external collaboration.

Recommending pages to archive

ROLLING OUT

We’ve added a notification email that’ll recommend archiving pages excluded by a bulk archiving action.

With the ability to archive a page and all of its nested pages (a whole branch of the page tree), sometimes not all pages in the branch can be included. This happens when the archiver either doesn’t have permission to view a nested page or doesn’t have permission to archive a nested page, which results in these pages being left behind in the page tree.

If you created any of these “left behind” pages, we’ll let you know in the email and give you a quick way to archive them!

Bulk archive up to 500 pages at a time

ROLLING OUT

To ensure Confluence performs at the highest level, we’ve limited the amount of pages you can bulk archive or bulk restore to 500 pages at a time. We hope to increase the limit soon!

Add emojis to your page or blog title

Give the titles of your pages and blogs a bit more personality by adding emoji. Emoji shows up with the page title when people see the page in the page tree of a space or on page cards.

Add a header image to your page or blog

Now, you can make your page or blog pop with a header image! Just hover over the title when you’re editing, then select Add header image to give your content that little something extra.

View the pages you've visited most recently

You can now view the page tree in any space based on when you viewed the pages, with the most recent visit at the top of the list.

Take action quickly from the sidebar

To make it faster and easier to do common tasks, quick actions have been added to the page tree in your space sidebar. Because you can take action without selecting a page and moving away from the sidebar, it will take less time and effort to get your job done.

When you hover over the page title, a More actions ( ••• ) menu appears giving you the choice to:

  • edit
  • rename
  • star
  • get link
  • copy
  • move
  • archive

If the person logged in doesn’t have permission to do one of the actions, the action will be greyed out along with info that there are restrictions preventing those actions.

Trusted users: UI changes for inviting new users

ROLLING OUT

We’ve made some minor UI changes – the Administration button in the Switch to… menu is no longer available for trusted users. Instead, they can navigate to the People menu in the top navigation to invite new users.

Bitbucket

Bitbucket Pipelines Step Metrics

ROLLING OUT

Step metrics allows you to get visibility into your builds CPU and memory usage, and also provides you with memory usage warnings when your build is running. Learn more

Powered by Confluence and Scroll Viewport.