• Atlassian Cloud
• Jira platform
• Jira Software
• Jira Service Management
• Jira Work Management
• Confluence
• Bitbucket

Access your organization administration from any Atlassian product

You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

View more details about your organization's sandboxes

We're updating the sandbox table so you can view when a sandbox is creating, when it's online, and when a data copy is in progress. We're also making it easier for you to determine when data was last copied from production with the Last data copy column.

To view details about your sandbox: 1. Select the name of your organization to access your organization administration. 2. Go to Products > Sandbox

Save your search criteria with filters

Use a filter to get to your frequently used search criteria while searching for issues in a project quicker. Select Issues in your project sidebar and run a search. When you’re happy with the search criteria, you can turn it into a filter by selecting Save filter.

Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022

As previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.

Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.

For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.

Other functionality affected

OAuth 2.0 Resource Owner Password Credentials Grant flow

It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.

Obtaining a Two Step Verification recovery token over SSH

Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.

Reorder the fields in your list

Everyone visualizes their work differently, so you may want to customize the order of your list’s fields so you can focus on what’s important to you. Drag the fields at the top of the list to suit the order in which you’d like to view your items.

Advanced Roadmaps for Jira: Create issue when grouped by sprint or release

Creating issues on your timeline just got easier!

You can now create new issues from your timeline view using the + Create issue button when grouping by sprint and by release. To learn more, check out our documentation here: Issues

Code in Jira: Support for Bitbucket Data Center OAuth provider

Jira admins can add OAuth credentials for Bitbucket Data Center—the external source code management app. Read more about linking Bitbucket with Jira.

Then you’ll be able to see your team’s activities (development information) on the Code page for your project. Learn more about adding issue keys in your commits, branches, and PR summaries.

Dashboards just got faster

We’ve added an Edit mode for improved loading times when you view dashboards without editing them. Select Edit to add, delete and organize gadgets.

Team-managed projects: A quick way to access the workflow editor

We’ve made it easier to access the workflow editor when you need it most. Now, when you’re customizing columns and statuses in your team-managed project, the workflow editor is only 2 clicks away. To try it out, go to the Columns and statuses settings page, and select Manage workflow > Edit workflow.

Advanced Roadmaps for Jira - Horizontal Scrolling

Advanced Roadmaps lets you see into the future!

Not like… next week's lottery numbers, more like the future of your plans. You can now use your mouse or trackpad to scroll forward and backward on your timeline. This new feature also comes with new time increments of Weeks, Months, Quarters, and Years (as opposed to the old 3 months, 1 year, etc).

Users of Jira’s Project Roadmap feature might recognize this new functionality. Give it a scroll and see what your future holds!

Read our documentation for more information: View your plan

Create subtasks in the timeline view

You can now break down items into smaller subtasks in your timeline view. Subtasks are smaller items that relate to the overarching objective.

New issue view: Estimates for time tracking apps

The new issue view now displays a field for the estimated time remaining when you use time tracking apps. To try it out, install your favorite time tracking app, go to an issue, and check it out yourself.

Add custom fields to all your screens in Jira

You no longer have to check each and every screen to associate it to a custom field. We’ve introduced a checkbox on the custom field screen association page so that you can add your custom fields to all the screens on your instance. Learn more about adding a custom field to a screen.

Additionally, you can search for the screens by their names to narrow down the list of screens to associate them to the custom field.

Quickly add an article to many categories at once in your knowledge base

In the help center agents can add articles to multiple categories via the 'all articles' table or the article page.

Learn more about adding articles to multiple categories.

Removal of non-paginated get filters endpoint from REST API v2

We previously announced the deprecation of the non-paginated get filters endpoint in Jira’s REST API v2. Starting in December (2020), we’ll begin removing the endpoint. We expect to complete this work before the end of 2020.

Instead of the non-paginated endpoint, you can use the paginated endpoint, which is more scalable and can deliver lower response times.

Before we remove the endpoint, you should:

• replace all calls to GET /rest/api/2/filter with GET /rest/api/2/filter/search

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Advanced Roadmaps for Jira - Edit issue descriptions

Users can now edit the issue description field and issue title from the Advanced Roadmaps timeline.

Learn more on the View issue details page.

Jira Work Management is the next generation of Jira Core

We’ve rebranded from Jira Core to Jira Work Management. Stay tuned for updates, and more documentation on exciting new features.

Object Schema Import enabled

We’ve added the ability to import one or more complete object schemas from the Insight Asset Management Cloud app to Insight in Jira Service Management Cloud. Learn more about importing an object schema.

Trusted users: UI changes for inviting new users

We’ve made some minor UI changes – the Administration button in the Switch to… menu is no longer available for trusted users. Instead, they can navigate to the People menu in the top navigation to invite new users.

Project pages: minor UI improvements

We’ve made some minor UI changes to project pages.

• You’ll see a message that says Powered by Confluence at the bottom of the screen. Selecting this will take you to Confluence.
• The icon and UI for your connected space or page have been updated.
• Information about your pages Name, Contributors, and Last modified has been retained, but the labels have been removed to improve readability.

Jira project reports: Deployment frequency report

Need more insights into your deployment metrics? We have introduced a new deployment frequency report.

This report leverages your deployment data to get you visibility into:

• How often your team is deploying code to production
• Whether your deployment frequency is effective in managing risk

To view the report:

• In a company-managed project, navigate to the Reports > DevOps section.
• In a team-managed project, navigate to the Reports > Overview section.

Learn how to make the best use of this report.

Move data between sites with cloud-to-cloud migration

We're introducing cloud-to-cloud migration to make it easier for you to move users and projects from one cloud site to another. Cloud-to-cloud migration can help you combine data between two or more cloud sites, split a cloud site into multiple cloud sites, duplicate a cloud site, or move specific projects from one cloud site to another

Org and site admins can access this feature by logging in to the cloud site you want to move your users and projects from, then going to Settings > System > Migrate cloud site.

Project pages: connect project with a page

We’ve updated project pages so it’s possible to connect a single Confluence page, rather than an entire space. You can do this by selecting the Connect to different space or page icon (represented by two arrows). Learn more.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Create and schedule future sprints

Sprint planning is great when it’s done every couple of weeks.

But how satisfying (and helpful) is it when you can line up the work that needs to happen straight after? Create the sprint and pencil in the start and end dates. Your future self will thank you later.

To plan a future sprint:

1. Navigate to your Jira software project.
2. Select Backlog in the project menu on the left.
3. Click Create sprint.
4. Add dates to your sprint by selecting Add dates (✏️ ). Ta-da!

Learn more about adding dates to future sprints for team-managed projects.

Learn more about adding dates to future sprints for company-managed projects.

Team-managed projects: reopen a closed sprint

If you’ve accidentally closed a sprint in your team-managed project, you can now reopen it via its report in the Reports section of your project. We’ve been working on this after hearing it’s something many of you have asked for. Learn more about reopening sprints.

Color issues by issue type and priority in Advanced Roadmaps

When customizing your timeline in Advanced Roadmaps, you can now color issues based on issue type (epics, stories, etc) and priority.

Advanced Roadmaps is included with all Jira Software Cloud Premium and Enterprise subscriptions.

Automation menu: manual rules for selected issues

From the board page, the automation menu (lightning icon) now includes a list of manual rules you can run on selected issues.

Only show issues with no assignee on your roadmap

Roadmaps now includes a filter that only shows issues that don't yet have an assignee.

Roll up dates on your Roadmap

Extra! Extra! Read all about it!

You can now infer dates of epics based on those of its child issues on your Roadmap view. For example, if an epic has three stories that each last one sprint, your Roadmap view will automatically schedule your epic to last three sprints.

Learn more: https://support.atlassian.com/jira-software-cloud/docs/create-epics-on-the-roadmap/

Advanced Roadmaps - Infer dates from releases

In Advanced Roadmaps, you can now schedule issues based on the releases to which they're assigned in the same way you can with sprint dates.

Advanced Roadmaps is included with all Jira Software Cloud Premium and Enterprise subscriptions.

Insight in Jira Service Management: Add attachments to your objects

To help you make sure that your team has all the information they need when accessing an object in Insight in Jira Service Management, we’ve added the ability to attach any relevant files, pictures, or other information directly to an object.

You must have edit permissions to add an attachment to an object:

• Navigate to the object you want to add an attachment to.
• Drag and drop the file directly onto the object panel or select Attach Files under the Attachments dropdown.

Note: Attachments must be 20mb or under in size.

Quickly add an article to many categories at once in your knowledge base

In the help center agents can add articles to multiple categories via the 'all articles' table or the article page.

Learn more about adding articles to multiple categories.

Link multiple Confluence spaces to your knowledge base

It’s here! You can now link more than one Confluence space to your knowledge base. Organize your articles more efficiently and help your customers faster than ever with the redesigned knowledge base settings page. Admins can now create a space from their service projects, link multiple existing spaces at once, set individual space permissions, and manage article suggestions better. And agents can now filter articles by linked spaces.

Link spaces from Confluence server sites to your knowledge base

Jira Service Management in Cloud, but Confluence on Server? No problem, you can now bring articles from spaces in Confluence server sites to your knowledge base in Jira Service Management Cloud.

When creating or linking spaces to your service project, you can choose between spaces from your Confluence cloud and server sites. Learn more about linking Confluence spaces to your service project.

Get help with company-managed projects in Jira Service Management

We’ve improved our help experience for company-managed projects. Now, Jira Service Management recommends articles associated with the page you’re viewing, making it easier to find relevant help for the task at hand.

To try it out:

1. Navigate to your company-managed service project.
2. Select Help from the top navigation bar.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Improved view of knowledge base articles in the portal

Your customers can now view your knowledge base articles in the portal on a wider canvas. The increased width will not just improve the readability of your articles, but will also help images and tables in them to render better.

UI changes for managing portal-only customer access, previously known as global customer permissions

We’ve made some UI changes – global customer permissions are no longer available on the Configuration page under your global product settings. Instead, to view or change portal-only customer access for your site as a site admin:

1. From the top right, select Settings :confcloud-cog: > Products.
2. Under Jira Service Management, select Portal-only customer access.
3. Select your desired permissions.

Learn more about changing portal-only customer access

No legacy automation access for new Jira Service Management sign-ups

From August 30, 2021, if you’re new to Jira Service Management, you don’t have access to legacy automation, which is being superseded by Automation. If you’re an existing user, legacy automation won’t be available when you sign up for a new site. For existing sites, your legacy automation experience isn’t affected. Learn more about legacy automation.

Jira Service Management Premium: Archive and restore your service projects

Stay organized by archiving your inactive service projects. Depending on your project type, Jira admins or project admins can archive service projects along with all related requests, queues, SLAs, and reports. To archive a project, go to the service projects directory and then choose ••• to select Move to archive. Learn more about archiving projects.

Improved experience in Your Coach

We've updated the Quickstart links in Your Coach. Now you can read help articles to get you started without leaving Jira Service Management. Selecting a Quickstart link will open the Help panel, where the relevant help article will be displayed.

When there are multiple articles associated with a task, the link will take you to the relevant articles on the Atlassian Support website.

Create subtasks in the list view

You can now break down items into smaller subtasks in your list view. Subtasks are smaller items that relate to the overarching objective.

The new and improved board view

Check out the new and improved board view in Jira Work Management! Jira Work Management boards are designed to give you an easy and clear way to visualize work. You get a snapshot of project progress, including what work is yet to be started, what's in progress, and what is completed. Easily drag your issue cards throughout the workflow to columns that reflect the relevant status.

View your project's timeline in Confluence and more

Smart Links are a richer way to hyperlink your team’s work in other Atlassian products such as Confluence. Instead of just seeing a URL, you can now view your project’s work in the timeline view.

Simply paste the business project’s timeline link into the editor and it will create a Smart Link. When you’ve pasted the link to the desired location, Inline Smart Links are the default display. To change the display to view an Embed Smart Link, you can:

1. Select the Smart Link you’d like to change the display for
2. Choose Display embed from the dropdown.

Access your organization administration from any Atlassian product

You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

Take action quickly from the sidebar

To make it faster and easier to do common tasks, quick actions have been added to the page tree in your space sidebar. Because you can take action without selecting a page and moving away from the sidebar, it will take less time and effort to get your job done.

When you hover over the page title, a More actions ( ••• ) menu appears giving you the choice to:

• edit
• rename
• star
• get link
• copy
• move
• archive

If the person logged in doesn’t have permission to do one of the actions, the action will be greyed out along with info that there are restrictions preventing those actions.

View the pages you've visited most recently

You can now view the page tree in any space based on when you viewed the pages, with the most recent visit at the top of the list.

View pages in your space differently

Looking at the pages in a space as a tree is great when the relationships between pages are important to you, but now you have more options for how you view the pages in a space!

View pages differently by selecting ••• next to Pages in the space sidebar. Switching to another view removes the tree relationship and gives you a list of pages sorted by the date the page was last updated or alphabetically by title. The choice you make in a space persists until you change it.

Add a header image to your page or blog

Now, you can make your page or blog pop with a header image! Just hover over the title when you’re editing, then select Add header image to give your content that little something extra.

Add emojis to your page or blog title

Give the titles of your pages and blogs a bit more personality by adding emoji. Emoji shows up with the page title when people see the page in the page tree of a space or on page cards.

Share a page with anyone on the internet using a public link

We’re gradually rolling out the capability to use public links on Confluence. A public link is a unique URL that can be used to share a view-only version of a page with anyone on the internet. This is a simple way to share your pages with people like clients, vendors, and contractors without needing to pay for extra seats.

To keep things secure, public links are disabled by default. They can only be used if a product admin first allows the feature via Confluence settings. Learn more

Hiding the Like button on archived pages

When you archive a page, you’re signaling to your team that this page is outdated or otherwise no longer relevant to current work. Since no one should be paying attention to or engaging with these pages, we’ve hidden the Like button so no new likes can be added.

You’ll still be able to see all likes the page accrued up until it was archived.

Archive all nested pages in one action

Page archiving enters its next phase with nested archiving. For any page you archive, if it has any nested pages, you’ll have the option to include all of them with the original page selected. Pages archived together will maintain their visual hierarchy to preserve the context in which they were organized in the page tree.

You’ll have the same option to include all nested pages when restoring any page in the archive back to the page tree.

You can use nested archiving on the Premium plan.

Invite guests for external collaboration (early access)

External collaboration is a Confluence feature that lets your team collaborate with people that are “external” in some way, such as a client or a contractor. It’s a secure way to open your Confluence instance to anyone you need to work with.

And the way you do that is you invite them as guests.

Guests have limited access to your instance. Unlike regular users who have a broad level of access by default, guests only have access to the spaces to which they have been specifically assigned access.

Guests also have limited access to user information for your regular “internal” users.

Note: External collaboration is in the process of rolling out as part of an early access program for customers on the premium plan.

Learn more about external collaboration.

Recommending pages to archive

We’ve added a notification email that’ll recommend archiving pages excluded by a bulk archiving action.

With the ability to archive a page and all of its nested pages (a whole branch of the page tree), sometimes not all pages in the branch can be included. This happens when the archiver either doesn’t have permission to view a nested page or doesn’t have permission to archive a nested page, which results in these pages being left behind in the page tree.

If you created any of these “left behind” pages, we’ll let you know in the email and give you a quick way to archive them!

Bulk archive up to 500 pages at a time

To ensure Confluence performs at the highest level, we’ve limited the amount of pages you can bulk archive or bulk restore to 500 pages at a time. We hope to increase the limit soon!

Include multiple excerpts from the same page

Currently, when you add multiple Excerpt macros to a page, only the first one can be referenced on other pages because Excerpt macros haven’t had a name that distinguishes it from the others on that page.

With this change, you can create a page that contains multiple Excerpt macros, AND you can choose which Excerpt you include on other pages by referencing its name.

Get the right help when you need it

Now you can read help articles right from Confluence. Select the question icon () from anywhere to open the help panel on the right. When you open the help panel in space settings, you’ll see a list of topics related to the screen you’re on, and you can search for topics from anywhere in the site. And stay tuned – we’ll be adding topics to more parts of Confluence soon.

Transform a page into a blog

There are many reasons why your great ideas would start out on a page and grow into a blog when they are ready. Some content needs more time than others, so you have a few options for when you make the switch.

You can keep your page as a draft and use the More actions menu (•••) to Publish as blog, or you can publish as many times as you need, then use the More actions menu (•••) to Convert to blog.

Both of these options will move your page into the Blog section of the space where the page was created. Any page or inline comments added to the page will move with the page. If those comments no longer make sense when the content becomes a blog, you can delete or resolve the comments first.

Trusted users: UI changes for inviting new users

We’ve made some minor UI changes – the Administration button in the Switch to… menu is no longer available for trusted users. Instead, they can navigate to the People menu in the top navigation to invite new users.

Space Settings are easier to navigate

We reorganized and renamed some space settings, and added a search bar, to make it easier and faster to find the settings you’re looking for.

Find archived content easily in advanced search

To help search for archived content easily across your Confluence site, we have updated the advanced search filters to include a new “Archived content” field. By default, archived content will not be included in your search results but you can choose to include archived content to find exactly what you need.

Page analytics for premium users

At the top of a page under the title, select the number of people who viewed the page to get more information with the new Premium page analytics feature. You can see who viewed a page, when they viewed it, and how often.

Get a personalized sort based on your latest activity

Select the Pages section in a space sidebar to see all the pages in the space. By default, the cards are sorted by those that are most relevant to you based on your latest activity. As you work in Confluence, the cards shown when using the Relevant sort adjust with you.

Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022

As previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.

Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.

For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.

Other functionality affected

OAuth 2.0 Resource Owner Password Credentials Grant flow

It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.

Obtaining a Two Step Verification recovery token over SSH

Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.