Cancellations

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Cancel Atlassian Cloud

To cancel your Atlassian Cloud evaluation or subscription, follow one of the procedures below:

If you're already logged in to your Cloud site:

  1. Choose 
    > Site administration, then choose Billing under Subscriptions & Billing
  2. Choose Manage subscriptions.
  3. Choose Cancel subscription for the one you want to cancel and follow the prompts on the screen.


If you're not logged in to your Cloud site:

  1. Log in to my.atlassian.com (you'll arrive on the Licenses page by default).
  2. Click the '+' sign of your Atlassian Cloud subscription (the account management pane will display).
  3. Click the Cancel Subscription link to request cancellation of your account.

If you'd like a backup of the data in your Atlassian Cloud site, see Import and export data.

Your Atlassian Cloud subscription will be terminated at the end of the current billing cycle and your credit card won't be charged again. No credit is offered for canceling an account prior to the end of a billing cycle.

If you need to reactivate your Cloud subscription for any reason, let us know.


Cancel Atlassian Access

For details about how to cancel just your Atlassian Access subscription, and not your Atlassian Cloud subscription, see Unsubscribe from Atlassian Access.

Last modified on Sep 26, 2018

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