Upgrading Beyond Current Licensed Period
This page covers what to do if you have upgraded Confluence to a version beyond your current license entitlement.
During the upgrade you will see an error similar to the following in your application logs.
ERROR [confluence.upgrade.impl.DefaultUpgradeManager] runUpgradePrerequisites Current license is not valid: SUPPORT_EXPIRED
When you try to access Confluence in your browser, you'll see this warning:
Updating the Confluence license
- Head to my.atlassian.com to renew your license or purchase a new license.
- Follow the prompts on the warning screen to enter your new license key.
- Restart Confluence to pick up the license change. You should now be able to log in to Confluence as normal.
Last modified on Jul 29, 2022
Was this helpful?Yes Provide feedback about this article
Powered by Confluence and Scroll Viewport.