Confluence throws java.lang.RuntimeException: unexpected setup type when clicking Next on installer
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When using Internet Explorer, the first page of the installer doesn't allow you to select either Trial Installation or Production Installation, but Next is clickable. When you click Next, Confluence throws java.lang.RuntimeException: unexpected setup type error.
Diagnosis
Environment
- Internet Explorer
Diagnostic Steps
- In Internet Explorer go to Internet Options > Security, confirm Internet zone is set to High.
Cause
Internet Explorer with High security settings will disable JavaScript.
Workaround
Go to Internet Explorer > Tools > Internet Options
- Go to Security Tab
- Click Default level or select Medium High if default is High