Confluence throws java.lang.RuntimeException: unexpected setup type when clicking Next on installer

Still need help?

The Atlassian Community is here for you.

Ask the community

Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

Problem

When using Internet Explorer, the first page of the installer doesn't allow you to select either Trial Installation or Production Installation, but Next is clickable. When you click Next, Confluence throws java.lang.RuntimeException: unexpected setup type error.

Diagnosis

Environment

  • Internet Explorer

Diagnostic Steps

  • In Internet Explorer go to Internet Options > Security, confirm Internet zone is set to High.

    Internet Options

Cause

Internet Explorer with High security settings will disable JavaScript.

Workaround

  1. Go to Internet Explorer > Tools > Internet Options

  2. Go to Security Tab
  3. Click Default level or select Medium High if default is High
Last modified on Feb 26, 2016

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.