Various Issues Caused when Server Base URL Does Not Match the URL Used to Access Confluence

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Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.

Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

As per our Configuring Server Base URL, the Server Base URL must be the same as the URL you use to access Confluence.

If the Server Base URL is set incorrectly or is different to the URL used to access Confluence, you could be affected by the following issues:

Related Issues


type key summary assignee reporter priority status resolution created updated due

Data cannot be retrieved due to an unexpected error.

View these issues in Jira

Last modified on Dec 30, 2024

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