Crowd License Will not Update

Still need help?

The Atlassian Community is here for you.

Ask the community


You paste in your license at Crowd Administration>>Licensing but the date does not update. An evaluation license also fails to update.


Crowd cannot update the crowd.cfg.xml file in the Crowd Home directory. 


The operating system user account running Crowd does not have write permission to the Crowd Home Directory.


Update the operating system (Windows or Linux) file system permissions to allow the user running Crowd write access to the Crowd Home Directory. Our documentation has more information about the crowd.cfg.xml file: Important Directories and Files

Last modified on Feb 26, 2016

Was this helpful?

Provide feedback about this article
Powered by Confluence and Scroll Viewport.