Capture for JIRA browser add-on doesn't work in IE9
Symptoms
After installing the Capture for JIRA browser add-on in Internet Explorer 9, the add-on is not available
Diagnosis
This problem only occurs in IE 9.
Cause
There is a problem with IE's default startup which in some cases doesn't allow the add-on to run. Possibly this is occurring because IE is set to start with the extensions disabled.
Resolution
- Open Windows command line;
Run the following command:
iexplore.exe -extoff
- This will start IE with the extensions disabled and Capture for JIRA won't be available;
After this, close IE and then run the following command:
iexplore.exe