Mail error - Unable to relay

Usage FAQ

On this page

Still need help?

The Atlassian Community is here for you.

Ask the community

I'm getting exceptions like "SMTPAddressFailedException: 550 5.7.1 Unable to relay for XXX@XXX". What does this mean?

The "Unable to relay" error means that your mail server doesn't allow relaying for the e-mail address that you are using for your SMTP server. (see http://www.chilkatsoft.com/faq/Smtp550.html). Please try getting your mail server admin to enable relaying for your e-mail address or use another address that has relaying enabled.

You can get more help on changing the e-mail addressed used by JIRA here.

Last modified on Sep 4, 2012

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.