Upgrades Troubleshooting
Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.
Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
- JIRA Upgrade from Versions 3.9 or Below Fails due to Database Schema Change
- 'Disabling Indexing' or 'Cannot Create Directory' Errors Appear When Upgrading JIRA
- Jira Data Center functionality fails due to the error The Project argument and its backing generic value must not be null
- 'The project you are trying to view does not exist' Error Message Due to Project Key Pattern
- JIRA Fails to Start Due to 'Class org.apache.commons.logging.impl.SLF4JLogFactory does not implement org.apache.commons.logging.LogFactory'
- [ARCHIVED] NoClassDefFoundError when Upgrading to JIRA 4 EAR or WAR Version
- NullPointerException on the Dashboard after an Upgrade
- Upgrade Fails Due to 'Content is not allowed in prolog' Error
- Upgrade to JIRA 4.3.1+ Fails with 'Unprocessed Continuation Reference' Error
- Cannot log into JIRA after successful upgrade from 4.4.5 to 5.1.8 - NoSuchMethodError
- Can't login after restoring a backup
- Upgrading JIRA with the installer throws NullPointerException
- Jira Server and Data Center build and version numbers reference
- JIRA Upgrade or Startup failed due to UnsupportedOperationException
- After upgrading to version 2.13 or higher, the Universal Plugin Manager disappears from JIRA
- Upgrade Failed Due to 'The home directory cannot be a sub-directory of the installation directory. Aborting the upgrade error...'
- Edit or Update Issue results in a NullPointerException
- After upgrade JIRA shows 500 error page with message User has no unique key mapping
- Upgrading JIRA fails with nullPointerException
- Error Creating Issue: Property '<name>' not found.
- JIRA returns 404 Error when searching for issues
Last modified on Jan 20, 2025
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