Data Collection Policy
Why does Confluence collect usage data?
We're proud that Confluence is one of the most versatile collaboration tools on the planet, and we will continue to deliver innovative new features as quickly as we can. In order to prioritize the features we deliver, we need to understand how our customers use Confluence, what's important, what's not, and what doesn't work well. The collection of usage data allows us to measure the user experience across many thousands of users and deliver features that matter.
Usage data helps us make educated decisions about improving Atlassian products while also protecting your privacy. We’ll use what we learn to proactively address any potential performance, security, and feature issues.
Sharing usage data is entirely optional. Atlassian won’t gather any usage data unless you choose to participate. You can stop sharing your usage data at any point. More about sharing usage data in Data Center
What data is collected?
You own your data, and you decide what we collect:
Basic data collects performance metrics and instance metadata to monitor security and performance.
Advanced data additionally includes feature usage.
Disabled data sharing means no data is being collected.
The type of data we collect is covered in our Privacy Policy. Please read it - we've tried to avoid legal jargon and made it as straightforward as possible.
To view a sample of data that might be collected from your specific installation:
Log in as a user with the Confluence system administrator global permission.
Go to Administration menu
, then select General configurations.Under Administration on the left, select Analytics.
On the Usage data sharing page, select the Sample data link.
How is data collected from Confluence?
Older versions of Confluence (prior to Confluence 5.6 or Confluence Questions 1.0.618) didn't collect usage data. Analytics are collected using the Atlassian Analytics system app. The app collects analytics events in a log file which is located in <confluence-home>/analytics-logs. The logs are periodically uploaded using an encrypted session and then deleted. If Confluence is unable to connect to the Internet, no logs are ever uploaded.
Enabling/disabling data collection in Confluence
You can switch off analytics collection at any time:
Log in as a user with the Confluence system administrator global permission.
Go to Administration menu
, then select General configurations.Under Administration on the left, select Analytics.
On the Usage data sharing page, select Disabled
Save your change.