Configure in-product integrations
Detailed steps for configuring in-product integrations are provided in separate docs for each Atlassian product. We’ve only gathered them here as a summary, with details on configuration, communication, and available features. When you choose the integration you want, follow the links to see how to configure it.
We recommend that you use in-product integrations on top of application links to get the most benefit. To learn about the difference between application links and in-product integrations, see Overview of integrations between cloud and self-managed products.
Available in-product integrations
Here’s the list of products that you can link together without exposing your network:
| Data Center / Server | Cloud | Functionalities |
|---|---|---|
Jira Software | Bitbucket Cloud | |
Jira Service Management | Confluence Cloud | |
Opsgenie | ||
Bitbucket | Jira Software Cloud | |
| Confluence | Jira Service Management | View details |
Details of in-product integrations
Here you can find more details and available features:
Jira Software Data Center / Server and Bitbucket Cloud
This integration was created to provide development information on issues in Jira Software. For more info on configuring it, see Integrating with development tools using DVCS accounts.
Configuration
Managed in Jira Software using DVCS accounts.
Communication
Outgoing. Jira Software pulls data from Bitbucket Cloud.
Features
View and manage Bitbucket repositories in Jira
View development information on Jira issues (commits, branches, pull requests)
Create branches and pull requests from Jira issues
Use Bitbucket workflow triggers (e.g. transition an issue when a branch is created)
Jira Service Management Data Center / Server and Confluence Cloud
This integration was created to provide Confluence spaces as knowledge bases for customer portals in Jira Service Management. For more info on configuring it, see Setting up a knowledge base with Confluence Cloud.
Configuration
Managed in Jira Service Management. Permissions must be granted in Confluence Cloud.
Communication
Outgoing to Confluence Cloud.
Features
Use Confluence spaces as knowledge bases for customer portals.
Jira Service Management Data Center / Server and Opsgenie
This integration was created to provide advanced incident management to Jira Service Management. For more info on configuring it, see Setting up incident management with Opsgenie.
Configuration
Managed in Jira Service Management using the Opsgenie configuration.
Communication
Outgoing to Opsgenie:
EU instances:
https://api.eu.opsgenie.comGlobal instances:
https://api.opsgenie.com
Features
The Major incidents view, showing all major incidents, available in Jira Service Management.
Creating and managing major incidents from Jira Service Management.
Linking requests to major incidents to give agents more context.
Bitbucket Data Center / Server and Jira Software Cloud
This integration was created to send development information from Bitbucket to Jira Software Cloud. For more info on configuring it, see Integrate with Jira Software Cloud using OAuth.
Application link is recommended
An additional application link brings more benefit to Bitbucket and enables the features marked as unsupported below. In this case, you only need to allow incoming connections to your network while creating the application link. Once the link is authorized, you can close these connections on your firewall and the link will still work.
Jira Service Management Cloud and Confluence Server
This integration was created to provide Confluence spaces as knowledge bases for customer portals in Jira Service Management.
Configuration
Managed in Jira Service Management.
Features
Use Confluence Server spaces as knowledge bases for customer portals.