Unable to Integrate with JIRA due to Disabled Remote API Access

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The following error appears in the log:

2009-08-04 13:38:43,681 http-8080-Processor19 ERROR [jira.ext.fisheye.ChangeSetManagerImpl] Error encountered retrieving changesets from 'Repository ABC' on 'http://localhost:8060/': 
java.io.IOException: Failed to authenticate with FishEye. See logs for more details. 
2009-08-04 13:42:15,424 http-8080-Processor24 ERROR [[Catalina].[localhost].[/].[xmlrpc]] Servlet.service() for servlet xmlrpc threw exception 
javax.servlet.ServletException: Remote API not activated for this JIRA installation. 
at com.atlassian.jira.web.servlet.rpc.XmlRpcServlet.doPost(XmlRpcServlet.java:63)


Remote API access in JIRA is turned off.


  1. In JIRA, ensure that the credentials provided to connect to Fisheye is valid (Administration >> FishEye Configuration).
  2. In JIRA, ensure that remote API access is enabled (Administration >> General Configuration >> Accept remote API calls).

Last modified on Jul 31, 2018

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