'java.lang.NoSuchMethodError com.atlassian.jira.web.action.util.CalendarResourceIncluder.include()V' after Upgrading JIRA Due to Work Directory

Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.

Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

After upgrading JIRA, the following exception is thrown while using the Calendar plugin.

javax.servlet.ServletException: javax.servlet.jsp.JspTagException: Including component failed:org.apache.jasper.JasperException: javax.servlet.ServletException: java.lang.NoSuchMethodError: com.atlassian.jira.web.action.util.CalendarResourceIncluder.include()V
at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:522)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:398)

Cause

The newer JIRA is referring to the old source located tomcat's work directory.

Resolution

  1. Shutdown JIRA.
  2. Remove the contents of <jira-install-dir>/work directory
  3. Restart JIRA.




Last modified on Jan 14, 2025

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