Bad Unicode Character Display on JIRA Web Interface using Firefox
Symptoms
- There are some missing icon or image in the User Interface (UI) and showing something like bad unicode character
- Other browser (Firefox) on other machines works fine
- Problem only occurs on a particular browser and happen to all JIRA including Atlassian Support System and Atlassian JIRA Public Bug Tracking
- The user interface is showing something similar like the following screenshot
Diagnosis
- Switching browser character encoding has no effect on the issue
- Private browsing does not work
Cause
- It is because the following is set in
prefs.js
which can be set in Options > Advanced Font Setting
user_pref("browser.display.use_document_fonts", 0);
Resolution
- Go to Options > Content tab > Advanced Font settings
- Tick or enable "Allow pages to choose their own fonts, instead of my selections above"
Last modified on Feb 19, 2016
Powered by Confluence and Scroll Viewport.