Component Field Type not Rendered Properly In IE8

Symptoms

When creating a new issue in JIRA, the Create Issue popup overlay does not appear and the user gets redirected to a new 'Create Issue' page.  The Frother fields, which include Component/s, Affects Version/s, and Fix Version/s are not displayed properly in the browser. 

Cause

This is due to a browser setting in Internet Explorer.  Some of these settings may not be configured due to Group Policy (GPO) settings and will require assistance from the network administrator.

Resolution

  • Navigate to Tools > Internet Options > Advanced Tab > Security Section
  • Verify that the Enable native XMLHTTP support setting is checked as below:

     

Last modified on Mar 30, 2016

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