Troubleshooting documents - Atlassian Authentication App
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Below is a list of some of the available Troubleshooting documents associated to the Atlassian Authentication App.
Title | Summary | License Type | Product |
---|---|---|---|
Providing Atlassian Authentication App data to Support (Jira, Bamboo, Bitbucket, Confluence Server and Data Center) | This document describes which information to collect and share with Atlassian Support. | Data Center, Server | Bamboo, Bitbucket, Confluence, Jira |
Troubleshooting SAML authentication failures with additional debug logging | This document describes additional logging that can be enabled to troubleshoot SAML authentication errors. | Data Center | Bamboo, Bitbucket, Confluence, Jira |