Common Application Link Error Messages
This page lists common errors encountered when using Application Links.
More Information | Applies To | Error Message(s) | Description | Resolution |
---|---|---|---|---|
BAD_REMOTE_IP; Request not allowed from IP Address | Trusted Applications, Reverse Proxy |
| The application doesn't have the requested IP Address of the requesting server or proxy listed in the "IP Patterns" section of "Incoming Authentication" | Add the IP Address(es) to the IP patterns, or remove the patterns entirely |
BAD_URL; Request not allowed to access URL | Trusted Applications |
| The application doesn't have the requested URL listed in the "URL Patterns" section of "Incoming Authentication" | Add the URL to the URL patterns, or remove the patterns entirely |
BAD_XFORWARD_IP; Request not allowed from IP Address | Trusted Applications, Reverse Proxy |
| The application doesn't have the IP address of the X-Forwarded-For host listed in the "IP Patterns" section of "Incoming Authentication" | Add the IP Address(es) to the IP patterns, or remove the patterns entirely |
CertificateTooOldException: Certificate too old | Trusted Applications | The Destination application has refused the request because the timestamp added to the request by the Source application is more than the timout before the Destination's current time | Ensure both the Source and Destination servers have the correct time set | |
OAuth error oauth_problem=consumer_key_unknown | When creating an application link, or using functionality that uses an application link, the applications aren't able to authenticate to each other. | |||
OAuth error oauth_problem=signature_invalid | When creating an application link, or using functionality that uses an application link, the applications aren't able to authenticate to each other. | |||
OAuth error oauth_problem=timestamp_refused | OAuth | oauth_problem=timestamp_refused | The Destination application has refused the request because the UTC timestamp added to the request by the Source application is at least 5 minutes later than the Destination's current UTC time | Ensure both the Source and Destination servers have the correct time set |
OAuth error oauth_problem=token_rejected | OAuth | oauth_problem=token_rejected | The user has established an OAuth authentication token before, however on the remote the token is missing due to either manual revokation or the admin reconfiguring applinks. | Re-authenticate to get a new token |
Still having problems?
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