Issues resolved in 4.2.3
The Atlassian Jira team is pleased to announce the release of Jira Service Desk 4.2.3.
Don't have Jira Service Desk 4.2.x yet?
Check out the new features and other highlights in the Jira Service Desk 4.2.x release notes.
There is a known issue related to all Jira 8.2.x versions released so far. We are working to fix the issue. For more information, see JRASERVER-69388.
If you're already on 8.2.x, it's fine for you to upgrade to 8.2.3. However, if you're on version 8.1.x (or older) we recommend that you wait with the upgrade until the issue is fixed.