Jira Service Management Release Notes

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Jira Service Management release notes provide information on the features and improvements in each release. This page includes release notes for platform releases and feature releases. If you're upgrading from an earlier version of Jira Service Management, you will find essential information in the upgrade notes associated with the relevant release notes. 

Long Term Support releases

A Long Term Support release is a feature release that gets backported critical security updates and critical bug fixes during its entire two-year support window. If you can only upgrade once a year, consider upgrading to a Long Term Support release. Learn more

Long Term Support releases were originally referred to as Enterprise Releases.

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Important changes to our server and Data Center products

We’ve ended sales for new server licenses, and will end support for server on February 2, 2024. We’re continuing our investment in Data Center with several key improvements. Learn what this means for you

Jira Service Desk 4 release and upgrade notes 


Jira Service Desk 3 release and upgrade notes


Jira Service Desk 2 release notes

These releases have reached their end of life. See End of life policy.


Jira Service Desk 1 release notes

These releases have reached their end of life. See End of life policy.


Last modified on Mar 23, 2021

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