Jira Service Desk 3.14.x release notes
11 July 2018
We're excited to bring you Jira Service Desk 3.14.Highlights
More
Read the upgrade notes for important info about this release and see the full list of issues resolved.
Interested in trying a shiny new version? Don't forget to renew your active software maintenance. Renew now!
Compatible applications
If you're looking for compatible Jira applications, look no further:
Jira Service Desk has a new look – and it's beautiful
We're bringing a refreshed look and feel to our Server and Data Center products and... drum roll please... it's Jira Service Desk's turn. This work is based on the new Atlassian design and includes updated colors, typography, avatars and icons. Let's take a look...
Queues, glorious queues
Captivating agent views
We wanted to dazzle your users without distracting them, so we haven't made changes to the navigation – your favorite features will be right where you left them.
Project archiving for Data Center
Jira Service Desk admins rely on projects to connect the right teams to the right pieces of work. If your team has completed a project and moved on, that inactive project is taking up space, slowing you down and adding to the mass of information you have to comb through. So we're thrilled to announce that you can now archive projects in Jira Service Desk Data Center.
Although no longer visible in the usual places, your projects are safe and can be restored anytime you need them. Learn more at Archiving a project.
IPv6 support
You can now choose to run Jira Service Desk in an IPv6 environment. Head to the upgrade notes for all the details.
Going Dutch
We've gone Dutch at Jira Service Desk by adding this great language to a growing list of languages available, out of the box.
You can provide translations and regional messages to your Dutch customers, or choose it as the default language throughout your Jira site.
New columns for projects
We’ve added two columns to the Projects page to help you determine the importance of a project. You can now see the number of issues in a project and when the last issue was updated. Check it out in Administration (
) > Projects.
Resolved issues
Issues resolved in 3.14.0
Released on 11 July 2018
Issues resolved in 3.14.1
Released on 11 July 2018
Issues resolved in 3.14.2
Released on 8 August 2018
Credits
Our wonderful customers...
You play an important role in making Jira Service Desk better. Thanks to everyone who participated in interviews with us, made suggestions, voted, and reported bugs!